IT Systems Analyst
Not Disclosed•Full-TimeOn-site
location_onVirginia Union University, Admiral Street, Northside, Richmond, Virginia, 23232, United States
About the Team
Sentara Health is an equal opportunity employer that prides itself on the diversity and inclusiveness of its close to 30,000-member workforce. Diversity, inclusion, and belonging are guiding principles of the organization, ensuring its workforce reflects the communities it serves. In support of our mission "to improve health every day," we maintain a tobacco-free environment.
About the Role
This position is dedicated to the day-to-day support and optimization of critical software applications, ensuring they meet the evolving needs of end users. You will work within a cross-functional team to resolve application-related problems, manage availability and performance, and facilitate application integration for business and clinical requirements. The role involves overseeing smaller project components, coordinating implementation planning around software releases, and communicating software issues, requirements, and enhancements to stakeholders. You will provide daily on-call support to the customer base and manage problem, incident, and change management processes.
Location and Work Model
This role is based in Richmond, VA, and operates on a First (Days) shift. While this specific position is located in Richmond, Sentara Health employs associates in remote-capable roles across a wide range of states including Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Benefits and Culture
Sentara Health is committed to caring for your family and your career. We offer a comprehensive benefits package including Medical, Dental, and Vision plans, Life Insurance, and Long-Term/Short-Term Disability coverage. We support your financial future with a 401k/403B with employer match, an annual discretionary bonus (subject to eligibility), and a Student Debt Pay Down program of up to $10,000. Our family-focused benefits include Paid Time Off, Sick Leave, Paid Parental & Family Caregiver Leave, and Emergency Backup Care. We also invest in your growth with Tuition Assistance of $5,250/year, free access to CEUs, and reimbursement for certifications. Additional perks include Pet Insurance, Legal Resources, and adoption, fertility, and surrogacy reimbursement up to $10,000.
Work location
Work model: On-site
Virginia Union University, Admiral Street, Northside, Richmond, Virginia, 23232, United States
Richmond, Virginia
Key Responsibilities
- check_circleResolve application problems and manage performance for end users
- check_circleProvide daily on-call support for application-related issues
- check_circleCoordinate project planning around software application releases
- check_circleCommunicate software issues, requirements, upgrades, and enhancements
- check_circleOversee smaller-sized projects or components of larger projects
- check_circleSupport and optimize software applications including maintenance and availability
- check_circleHandle problem, incident, change management, and service requests
Requirements
- verifiedBachelor's Degree preferred or 3 years experience with degree or 5+ years without degree
- verifiedExperience with application support
- verifiedFamiliarity with Medicare, Medicaid, or commercial claims, enrollment, and Medical Management
- verifiedMicrosoft Office
- verifiedSharePoint
- verifiedMicrosoft SQL Server
- verifiedreporting tools
- verifiedServiceNow
- verifiedJIRA
Nice to Have
Experience with claims processing systems like QNXT.
Benefits & Perks
check_circleMedical, Dental, and Vision planscheck_circleAdoption, Fertility, and Surrogacy Reimbursement up to $10,000check_circlePaid Time Off and Sick Leavecheck_circlePaid Parental and Family Caregiver LeaveEmergency Backup Care
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Sharepoint, Microsoft SQL Server, Servicenow, Jira.
Education: Bachelor's Degree preferred, with experience in lieu of degree options.
Frequently asked questions about IT Systems Analyst at Sentara Health
What does a IT Systems Analyst at Sentara Health do?expand_more
A IT Systems Analyst at Sentara Health is responsible for the following: Resolve application problems and manage performance for end users; Provide daily on-call support for application-related issues; Coordinate project planning around software application releases; and Communicate software issues, requirements, upgrades, and enhancements.
What are the requirements for this IT Systems Analyst role?expand_more
To qualify for the IT Systems Analyst at Sentara Health position, applicants should have: Bachelor's Degree preferred or 3 years experience with degree or 5+ years without degree; Experience with application support; Familiarity with Medicare, Medicaid, or commercial claims, enrollment, and Medical Management; Microsoft Office; SharePoint; and Microsoft SQL Server.
Where is the IT Systems Analyst role at Sentara Health located?expand_more
IT Systems Analyst at Sentara Health is based in Virginia Union University, Admiral Street, Northside, Richmond, Virginia, 23232, United States. This is a on-site role.
Is this IT Systems Analyst job remote, hybrid, or on-site?expand_more
Sentara Health has listed this IT Systems Analyst role as on-site.
How much experience is required for this IT Systems Analyst role?expand_more
IT Systems Analyst at Sentara Health typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the IT Systems Analyst role at Sentara Health?expand_more
Key skills for IT Systems Analyst at Sentara Health include Microsoft Office; Sharepoint; Microsoft SQL Server; Servicenow; and Jira.
What education is required for IT Systems Analyst at Sentara Health?expand_more
Educational requirements for this role: Bachelor's Degree preferred, with experience in lieu of degree options.
What category does the IT Systems Analyst role belong to?expand_more
IT Systems Analyst at Sentara Health is part of the it job category on Recrutus.