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  1. Home
  2. chevron_right
  3. it
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  5. IT Manager, Ops Tech Solutions (OTS)
Amazon logo

IT Manager, Ops Tech Solutions (OTS)

Not Disclosed•Full-TimeOn-site

location_onHillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States

Apply Now

About the Role

You will lead a team of IT professionals to provide innovative technical support to Amazon's Operations team, which fulfills customer promises millions of times a day. The technology landscape varies across different facilities, but Amazon's core IT infrastructure is fully redundant, relying on top-tier vendor hardware networked over fiber optic, copper, and wireless topologies.

Your internal customers—whether human, robotic, or mechanical—utilize mobile computing devices, thin clients, integrated computers, and PCs running Windows, Linux, and Android operating systems. These tools are essential for virtually and physically moving e-commerce items from suppliers into fulfillment center shelves, from those shelves into packaging, and finally into cars, trucks, and airplanes for delivery to front doors around the world.

Hiring Process

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our Culture

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Work location

Work model: On-site

location_on

Hillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States

Baltimore, Maryland

Key Responsibilities

  • check_circleHire, train, and develop a team of IT professionals
  • check_circleSupport safety programs and OSHA compliance to ensure a safe work environment

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Skills, education and keywords

Skills: Linux, Unix, Windows, Android, Osha Compliance, Hardware Architectures, System Management Tools, Client/server Environments.

Education: Bachelor's degree or 4+ years of professional or military experience.

Frequently asked questions about IT Manager, Ops Tech Solutions (OTS) at Amazon

What does a IT Manager, Ops Tech Solutions (OTS) at Amazon do?expand_more
A IT Manager, Ops Tech Solutions (OTS) at Amazon is responsible for the following: Hire, train, and develop a team of IT professionals; Support safety programs and OSHA compliance to ensure a safe work environment; Lead infrastructure builds in new facilities; and Plan, organize, and supervise day-to-day technical support activities.
What are the requirements for this IT Manager, Ops Tech Solutions (OTS) role?expand_more
Amazon is looking for candidates who meet the following requirements: 5+ years developing a team of technical professionals across multiple locations; 2+ years leading technology teams as an IT operations manager; Bachelor's degree or 4+ years of professional or military experience; and Knowledge of Linux or Unix systems administration.
Where is the IT Manager, Ops Tech Solutions (OTS) role at Amazon located?expand_more
IT Manager, Ops Tech Solutions (OTS) at Amazon is based in Hillen Street, Penn-Fallsway, Baltimore, Maryland, 21202, United States. This is a on-site role.
bookmark
  • check_circleLead infrastructure builds in new facilities
  • check_circlePlan, organize, and supervise day-to-day technical support activities
  • check_circleMeasure and maintain team ability to meet Service Level Agreements
  • check_circleDevelop and maintain IT policies, procedures, and processes
  • check_circleOversee management of equipment and parts inventory
  • check_circleCreate and manage recognition and communication programs
  • Requirements

    • verified5+ years developing a team of technical professionals across multiple locations
    • verified2+ years leading technology teams as an IT operations manager
    • verifiedBachelor's degree or 4+ years of professional or military experience
    • verifiedKnowledge of Linux or Unix systems administration

    Nice to Have

    Knowledge of hardware architectures. Experience with system management tools and client/server environments.

    Benefits & Perks

    check_circleHealth insurance including medical, dental, vision, prescription, Basic Life & AD&D, and Supplemental life planscheck_circleEmployee Assistance Program (EAP), Mental Health Support, and Medical Advice Linecheck_circleFlexible Spending Accountscheck_circleAdoption and Surrogacy Reimbursement coveragecheck_circle401(k) matchingcheck_circlePaid time offcheck_circleParental leave
    Amazon logo
    Company

    Amazon

    Industry

    it

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    5+ yrs (Senior)

    Education

    Bachelor's degree or 4+ years of professional or military experience

    Job Type

    Full-Time

    Skills Required

    LinuxUnixWindowsAndroidOsha ComplianceHardware ArchitecturesSystem Management ToolsClient/server Environments
    arrow_forward
    Is this IT Manager, Ops Tech Solutions (OTS) job remote, hybrid, or on-site?expand_more
    Amazon has listed this IT Manager, Ops Tech Solutions (OTS) role as on-site.
    How much experience is required for this IT Manager, Ops Tech Solutions (OTS) role?expand_more
    IT Manager, Ops Tech Solutions (OTS) at Amazon typically requires 5+ years of relevant experience at the senior level.
    What skills do you need for the IT Manager, Ops Tech Solutions (OTS) role at Amazon?expand_more
    Key skills for IT Manager, Ops Tech Solutions (OTS) at Amazon include Linux; Unix; Windows; Android; Osha Compliance; Hardware Architectures; System Management Tools; and Client/server Environments.
    What education is required for IT Manager, Ops Tech Solutions (OTS) at Amazon?expand_more
    Educational requirements for this role: Bachelor's degree or 4+ years of professional or military experience.
    What category does the IT Manager, Ops Tech Solutions (OTS) role belong to?expand_more
    IT Manager, Ops Tech Solutions (OTS) at Amazon is part of the it job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in OhioJobs in North CarolinaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility