IT Manager

About Operation Technology Solutions (OTS)

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.

Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time.

About the Role

You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computers, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.

Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face.

Culture and Environment

We value diversity! See why diversity is important to us at amazon.com/diversity. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We maintain a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Hiring Process and Accommodations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Work location

Work model: On-site

406, South Church Street, Saint Peters, Saint Charles County, Missouri, 63376, United States

Saint Peters, Missouri

Key Responsibilities

check_circleInclusively hire, train, and develop a team of IT professionals
check_circleSupport safety programs and OSHA compliance to ensure a safe work environment
check_circleLead infrastructure builds in new facilities
check_circlePlan, organize, and supervise day-to-day technical support activities
check_circleMeasure and maintain team ability to meet Service Level Agreements (SLA)
check_circleDevelop and maintain IT policies, procedures, and processes
check_circleOversee management of equipment and parts inventory
check_circleCreate and manage recognition and communication programs

Requirements

verified5+ years of developing a team of technical professionals across multiple locations experience
verified2+ years of leading technology teams as an information technology operations manager experience
verifiedBachelor's degree, or 4+ years of professional or military experience
verifiedKnowledge of Linux or Unix systems administration
verifiedKnowledge of hardware architectures
verifiedExperience with system management tools and client/server environments

Nice to Have

Knowledge of hardware architectures. Experience with system management tools and client/server environments.

Benefits & Perks

check_circleComprehensive healthcare benefits starting on Day 1check_circleMatching 401(k) programcheck_circleUp to 20 weeks of paid parental leavecheck_circleMedical, dental, vision, prescription, Basic Life & AD&D insuranceOption for Supplemental life plans

Skills, education and keywords

Skills: Linux, Unix, Hardware Architectures, System Management Tools, Client/server Environments.

Education: Bachelor's degree or 4+ years of professional or military experience.

Frequently asked questions about IT Manager at Amazon

What does a IT Manager at Amazon do?expand_more

Day-to-day, the IT Manager at Amazon will inclusively hire, train, and develop a team of it professionals; support safety programs and osha compliance to ensure a safe work environment; lead infrastructure builds in new facilities; and plan, organize, and supervise day-to-day technical support activities.

What are the requirements for this IT Manager role?expand_more

To qualify for the IT Manager at Amazon position, applicants should have: 5+ years of developing a team of technical professionals across multiple locations experience; 2+ years of leading technology teams as an information technology operations manager experience; Bachelor's degree, or 4+ years of professional or military experience; Knowledge of Linux or Unix systems administration; Knowledge of hardware architectures; and Experience with system management tools and client/server environments.

Where is the IT Manager role at Amazon located?expand_more

IT Manager at Amazon is based in 406, South Church Street, Saint Peters, Saint Charles County, Missouri, 63376, United States. This is a on-site role.

Is this IT Manager job remote, hybrid, or on-site?expand_more

Amazon has listed this IT Manager role as on-site.

How much experience is required for this IT Manager role?expand_more

IT Manager at Amazon typically requires 5+ years of relevant experience at the senior level.

What skills do you need for the IT Manager role at Amazon?expand_more

Key skills for IT Manager at Amazon include Linux; Unix; Hardware Architectures; System Management Tools; and Client/server Environments.

What education is required for IT Manager at Amazon?expand_more

Educational requirements for this role: Bachelor's degree or 4+ years of professional or military experience.

What category does the IT Manager role belong to?expand_more

IT Manager at Amazon is part of the it job category on Recrutus.