IT Internship (Techstop Support)
Not Disclosed•InternOn-site
location_onCostco, 1709, Automation Parkway, San Jose, Santa Clara County, California, 95131, United States
About the Team
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. The Techstop Support Team strives to provide Cadence employees with the best support and service while serving over 2,500 onsite staff. You will join a dynamic IT organization, working with a team of four engineers to support Corporate and NA Field employees at the Cadence San Jose Campus.
About the Role
This internship offers a unique opportunity to actively collaborate with cross-functional groups and source experience participating in global IT projects. You will build knowledge and experience in the processes and procedures that support Cadence's operations. The role is designed for someone interested in learning and supporting cutting-edge technologies to deliver Best-in-Class services to employees, requiring the ability to quickly comprehend the functions and capabilities of new tools.
Based in San Jose, you will report directly to the Global IT Group Director. This position is ideal for a self-motivated individual eager to assist with desktop support needs, device asset management, and providing great customer service to local or remote desktop users.
Hiring Process
Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.
Join Us
We're doing work that matters. Help us solve what others can't.
Work location
Work model: On-site
Costco, 1709, Automation Parkway, San Jose, Santa Clara County, California, 95131, United States
San Jose, California
Key Responsibilities
- check_circleAssist with desktop support needs and device asset management
- check_circleSupport cutting-edge technologies to deliver best-in-class services
- check_circleProvide customer service to local and remote desktop users
- check_circleCollaborate with direct line managers and international IT teams
- check_circleDocument processes and procedures for IT operations
- check_circleBuild, configure, and troubleshoot PCs
Requirements
- verifiedCurrently studying an IT course or attending a similar training program
- verifiedTroubleshooting and problem-solving skills
- verifiedWillingness to learn Microsoft products (Windows 10, Office 365, Anti-Virus SW, Desktop Imaging)
- verifiedAbility to work a minimum of 12 months
- verifiedExcellent documentation skills
- verifiedGood oral and written English communication skills
Nice to Have
Any previous experience in a supporting IT role.
Similar Job Opportunities
Skills, education and keywords
Skills: Windows 10, Office 365, Anti-Virus SW, Desktop Imaging, Troubleshooting, Problem-Solving, Documentation, Customer Service, Desktop Support, Device Asset Management.
Education: Currently studying an IT course or attending a similar training program.
Frequently asked questions about IT Internship (Techstop Support) at Cadence
What does a IT Internship (Techstop Support) at Cadence do?expand_more
Day-to-day, the IT Internship (Techstop Support) at Cadence will assist with desktop support needs and device asset management; support cutting-edge technologies to deliver best-in-class services; provide customer service to local and remote desktop users; and collaborate with direct line managers and international it teams.
What are the requirements for this IT Internship (Techstop Support) role?expand_more
Cadence is looking for candidates who meet the following requirements: Currently studying an IT course or attending a similar training program; Troubleshooting and problem-solving skills; Willingness to learn Microsoft products (Windows 10, Office 365, Anti-Virus SW, Desktop Imaging); Ability to work a minimum of 12 months; Excellent documentation skills; and Good oral and written English communication skills.
Where is the IT Internship (Techstop Support) role at Cadence located?expand_more
IT Internship (Techstop Support) at Cadence is based in Costco, 1709, Automation Parkway, San Jose, Santa Clara County, California, 95131, United States. This is a on-site role.
Is this IT Internship (Techstop Support) job remote, hybrid, or on-site?expand_more
Cadence has listed this IT Internship (Techstop Support) role as on-site.
How much experience is required for this IT Internship (Techstop Support) role?expand_more
Candidates for IT Internship (Techstop Support) at Cadence should have intern.
What skills do you need for the IT Internship (Techstop Support) role at Cadence?expand_more
Key skills for IT Internship (Techstop Support) at Cadence include Windows 10; Office 365; Anti-Virus SW; Desktop Imaging; Troubleshooting; Problem-Solving; Documentation; and Customer Service.
What education is required for IT Internship (Techstop Support) at Cadence?expand_more
Educational requirements for this role: Currently studying an IT course or attending a similar training program.
What category does the IT Internship (Techstop Support) role belong to?expand_more
IT Internship (Techstop Support) at Cadence is part of the it job category on Recrutus.