Insurance Unit Manager/Supervisor
Not Disclosed•Full-TimeOn-site
location_on824, Nash Street, Wade, Rockwall, Rockwall County, Texas, 75087, United States
About GEICO
At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose. Our mission is to protect people through life's twists and turns, constantly evolving to stay ahead of their needs.
We are committed to a culture where you feel valued, supported, and proud to work. The GEICO Pledge reflects our commitment to a Great Company, Great Culture, Great Rewards, and Great Careers. We foster an inclusive environment rooted in integrity, a bias for action, and a winning mindset, where different perspectives are valued and teams are unified under a shared purpose.
Work location
Work model: On-site
824, Nash Street, Wade, Rockwall, Rockwall County, Texas, 75087, United States
Rockwall, Texas
Key Responsibilities
- check_circleLead, mentor, and inspire a team of associates to deliver exceptional customer service
- check_circleGuide team members in resolving complex customer inquiries and claims
- check_circleMonitor and evaluate team performance using key performance indicators to enhance efficiency
- check_circleAddress escalated customer concerns with professionalism and empathy
Similar Job Opportunities
Skills, education and keywords
Skills: All Lines Adjuster License, Property And Casualty Adjuster License.
Education: Bachelor's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; Associate's degree with 2+ years supervisory experience or 4 years experience in lieu of degree; High school diploma or equivalent required if no degree is held.
Frequently asked questions about Insurance Unit Manager/Supervisor at GEICO
What does a Insurance Unit Manager/Supervisor at GEICO do?expand_more
Day-to-day, the Insurance Unit Manager/Supervisor at GEICO will lead, mentor, and inspire a team of associates to deliver exceptional customer service; guide team members in resolving complex customer inquiries and claims; monitor and evaluate team performance using key performance indicators to enhance efficiency; and address escalated customer concerns with professionalism and empathy.
What are the requirements for this Insurance Unit Manager/Supervisor role?expand_more
GEICO is looking for candidates who meet the following requirements: Bachelor's or Associate's degree with 2+ years supervisory experience OR 4+ years supervisory experience with high school diploma; Experience managing teams in insurance, financial services, call center, retail, or other industries; Ability to obtain and/or maintain active All Lines Adjuster License or Property and Casualty Adjuster License; and US work authorization (no sponsorship available).