Information Technology Specialist III
Not Disclosed•Full-TimeOn-site
location_on418, Winchester Street, Murray, Salt Lake County, Utah, 84107, United States
About UIT
University Information Technology (UIT) serves as the central IT service provider for the University of Utah, reporting directly to the Chief Information Officer. The team is responsible for a vast array of shared services, including wired and wireless networks, the Campus Information Services (CIS) portal, UMail, telephone systems, online collaboration tools, digital learning technologies, information security, and software licensing.
About the Role
We are seeking a highly motivated, upbeat, and approachable Information Technology Specialist III to join our on-site team. This role is designed for a detail-oriented professional who thrives in a customer service-oriented environment. You will provide comprehensive support for Windows and macOS workstations, Windows servers, specialized software, iOS tablets, printers, and network configurations.
In this position, you will manage desktop computer updates, patches, and security, while also handling computer imaging and OS installations. Your day-to-day will involve troubleshooting complex hardware and software issues, writing technical documentation, and maintaining Active Directory group policies. You will also assist with network connectivity, inventory management, and the implementation of automated process scripting.
Collaboration is key; you will cross-train peer staff on special software and procedures, consult on computing needs assessments, and work with others to train or be trained on unique systems. This role requires a commitment to continuous learning to research and support both legacy and new software solutions.
Availability
This is an on-site position that requires a 24×7 on-call rotation. You must be available to work after hours as needed to support designated departments and ensure timely, professional customer interaction.
About the University of Utah
Located in Salt Lake City, the University of Utah is the flagship institution of the State of Utah's system of higher education. As a member of the BIG-12 Conference, the campus is home to arts and museum venues. The surrounding area offers abundant recreational opportunities, from skiing and snowboarding to biking, hiking, and fishing. Salt Lake City also boasts a vibrant cultural scene, including the Utah Symphony and Opera, Ballet West, and professional sports teams.
Benefits and Culture
The University of Utah offers a comprehensive benefits package for eligible employees, including excellent health, dental, and wellness coverage at affordable rates, and a 14.2% retirement contribution. Employees enjoy generous paid leave, 11 paid holidays, and a 50% tuition reduction for themselves, spouses, and dependent children after meeting specific tenure requirements. Additional perks include free transit on most UTA services, flexible spending accounts, and employee discounts on a wide range of products and services. The university also provides professional development opportunities and a wellness program to promote health and quality of life.
Equal Opportunity
The University of Utah is an Equal Opportunity/Affirmative Action Employer. We are committed to creating a diverse and inclusive environment and consider qualified applicants regardless of background.
Work location
Work model: On-site
418, Winchester Street, Murray, Salt Lake County, Utah, 84107, United States
Murray, Utah
Key Responsibilities
- check_circleTroubleshoot, research, and resolve computer hardware and software issues
- check_circlePerform computer imaging and OS installations for Windows and Macintosh systems
- check_circleWrite and maintain Active Directory group policies and preferences
- check_circleAssess computing needs and consult on hardware and software requirements
- check_circleWrite and maintain technical and how-to documentation
- check_circleManage desktop computer updates, patches, upgrades, and security for workstations and servers
- check_circleManage remote connection sessions and client IT support processes
- check_circleProvide cross-training to peer staff on special software, hardware, and procedures
- check_circleSupport network connectivity, security, and printer troubleshooting
- check_circle
Requirements
- verifiedBachelor's degree + 6 years directly related work experience OR Master's degree + 4 years directly related work experience
Benefits & Perks
check_circleExcellent health, dental, and wellness coverage at affordable ratescheck_circle14.2% retirement contributionscheck_circleGenerous paid leave timecheck_circle11 paid holidays per year50% tuition reduction for employees after completing probationary period
Similar Job Opportunities
Help Desk Technician
CompoSecure • Franklin Township, New Jersey
Not Disclosedarrow_forward
Systems Administrator - Access Services
Salt Lake County • Santa Fe, New Mexico
$65k-80karrow_forward
Technology Support Specialist
Lesley Graduate School of Education (GSOE) • Cambridge, Massachusetts
Not Disclosedarrow_forward
Skills, education and keywords
Skills: Windows, Macos, Ios, Windows Server, Network Configurations, Inventory Management, Active Directory, Group Policies, Scripting, Project Management.
Education: Bachelor's degree or equivalency required with 6 years experience; Master's degree or equivalency required with 4 years experience.
Frequently asked questions about Information Technology Specialist III at University of Utah - Employment
What does a Information Technology Specialist III at University of Utah - Employment do?expand_more
A Information Technology Specialist III at University of Utah - Employment is responsible for the following: Troubleshoot, research, and resolve computer hardware and software issues; Perform computer imaging and OS installations for Windows and Macintosh systems; Write and maintain Active Directory group policies and preferences; and Assess computing needs and consult on hardware and software requirements.
What are the requirements for this Information Technology Specialist III role?expand_more
University of Utah - Employment is looking for candidates who meet the following requirements: Bachelor's degree + 6 years directly related work experience OR Master's degree + 4 years directly related work experience.
Where is the Information Technology Specialist III role at University of Utah - Employment located?expand_more
Information Technology Specialist III at University of Utah - Employment is based in 418, Winchester Street, Murray, Salt Lake County, Utah, 84107, United States. This is a on-site role.
Is this Information Technology Specialist III job remote, hybrid, or on-site?expand_more
University of Utah - Employment has listed this Information Technology Specialist III role as on-site.
How much experience is required for this Information Technology Specialist III role?expand_more
Information Technology Specialist III at University of Utah - Employment typically requires 6+ years of relevant experience at the senior level.
What skills do you need for the Information Technology Specialist III role at University of Utah - Employment?expand_more
Key skills for Information Technology Specialist III at University of Utah - Employment include Windows; Macos; Ios; Windows Server; Network Configurations; Inventory Management; Active Directory; and Group Policies.
What education is required for Information Technology Specialist III at University of Utah - Employment?expand_more
Educational requirements for this role: Bachelor's degree or equivalency required with 6 years experience; and Master's degree or equivalency required with 4 years experience.
What category does the Information Technology Specialist III role belong to?expand_more
Information Technology Specialist III at University of Utah - Employment is part of the it job category on Recrutus.