Technology Support Specialist

About Lesley University

Lesley University is a community dedicated to inclusion, creativity, and growth. Within the Information Technology & Technical Support department, we strive to maintain a reliable, student-centered learning environment that empowers our diverse academic community.

About the Role

As a Technology Support Specialist, you will serve as the front-line technical resource for students, faculty, and staff. This education-focused role is designed to ensure seamless access to the technology that drives learning and research. You will troubleshoot hardware, software, classroom technology, and network connectivity issues while supporting critical learning management and productivity systems.

Beyond resolving tickets, you will collaborate with the university community to contribute to technology training efforts. Your work will directly reflect Lesley's core values by fostering an inclusive and customer-focused support environment where every user feels supported in their academic journey.

Hiring Process

Interested candidates are invited to submit their application through the Lesley University careers portal. The selection process typically involves an initial review of qualifications, followed by interviews with the hiring team to assess technical aptitude and cultural fit.

Equal Opportunity Employer

Lesley University is an Equal Opportunity Employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We are committed to building a diverse and inclusive workforce.