Human Resources Manager
Not Disclosed•Full-TimeOn-site
location_onMount Angeles Memorial Park, US 101, Mount Pleasant, Clallam County, Washington, 98362, United States
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure; we invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
Our core mission is simple: take care of our customers, take care of each other, do what we say we are going to do, and have fun.
The Human Resources Manager serves as a key partner to leadership, collaborating on matters of performance, conflict, conduct, and discipline. This individual contributor role is designed to maintain positive employee relationships while ensuring strict compliance with company standards and applicable federal, state, and local laws.
In this position, you will facilitate the prompt and effective resolution of workplace conflicts, addressing issues for employees, managers, and leaders in a manner consistent with Astound's mission, policies, and overall business strategy. You will act as a primary point of contact for employee relations, providing support, coaching, and advice to managers regarding performance management, policy interpretation, and termination processes. The role requires conducting complex workplace investigations, preparing summary reports, and offering resolution recommendations to HR and Operations partners.
You will use reason and de-escalation skills to manage difficult or emotional situations, presenting facts and recommendations verbally and in writing. By advising business management on ER issues with independent judgment, you will help uphold company values, reduce risk, and improve the team member experience. Additionally, you will track employee data and trends to define process improvements, stay informed of legislative changes, and work with the leadership team to implement strategies that boost engagement and productivity.
Astound is proud to be an Equal Opportunity Employer, dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
Work model: On-site
Mount Angeles Memorial Park, US 101, Mount Pleasant, Clallam County, Washington, 98362, United States
Washington
Human resources certification (SHRM/HRCI/CERP). Bachelor's degree in Human Resources, Human Development, Psychology, or related field (or equivalent experience).
Skills: Microsoft Office, Word, Excel, Outlook, Teams, Sharepoint, Powerpoint, Workday, Servicenow, Peoplesoft.
Education: Bachelor's degree in Human Resources, Human Development, Psychology, or related field preferred.