
location_on4166, Hunteridge Lane, West Brook, Kannapolis, Cabarrus County, North Carolina, 28081, United States
At CenterWell Home Health, we specialize in personalized, comprehensive home care for patients managing chronic conditions or recovering from injury, illness, surgery, or hospitalization. Our mission is to help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives. As a Clinical Manager, you will lead and support a team of dedicated clinicians who deliver compassionate, high-quality care in the home setting. By guiding clinical practice and coordinating patient services, you will empower patients to achieve their highest level of independence while helping your team thrive.
CenterWell, a Humana company, is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. As the largest provider of senior-focused primary care and a leading provider of home healthcare, we address the physical, emotional, and social wellness of our patients. This role offers the opportunity to work onsite in-office, ensuring excellence in every step of the care journey.
As a Registered Nurse Clinical Manager, you will oversee clinical operations for your location, including patient care delivery, staff management, documentation quality, and regulatory compliance. You will review referrals, determine admission appropriateness, and assign clinicians to ensure Plans of Care meet patient needs and agency standards. Your day will involve guiding, supporting, and educating clinicians, helping with goal-setting and clinical decision-making, and remaining available during operating hours for clinical support.
You will play a key role in ensuring clinical documentation, audits, and billing meet Medicare, payer, and company standards while monitoring case management quality and outcomes. Additionally, you will participate in hiring, training, performance evaluation, and coaching for clinical staff, as well as conduct ongoing staff education based on performance improvement data. You will coordinate communication among physicians, team members, and caregivers to support care coordination and discharge planning. In exceptional or unplanned circumstances, you may provide direct patient care and act as Branch Director in their absence.
Humana is committed to creating a diverse and inclusive environment. It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. We take affirmative action to employ and advance individuals with disabilities or protected veteran status, basing all employment decisions only on valid job requirements.
Work model: On-site
4166, Hunteridge Lane, West Brook, Kannapolis, Cabarrus County, North Carolina, 28081, United States
Kannapolis, North Carolina