Health Unit Coordinator

About Cleveland Clinic Health System

At Cleveland Clinic Health System, we believe in a better future for healthcare. Each of us is responsible for honoring our commitment to excellence, pushing the boundaries, and transforming the patient experience every day. We all have the power to help, heal, and change lives — beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

About the Role

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

This role is based in 3 Main, a department divided into three wings (West, South, and East) that deliver comprehensive medical, surgical, and telemetry care to adult and geriatric patients. The unit manages a broad range of acute and chronic conditions, including heart failure, COPD, infections, and gastrointestinal disorders, alongside specialized services in cardiac, renal, respiratory, and vascular care. Two of the wings feature private rooms, blending complex care and medical-surgical environments to meet diverse patient needs while maintaining a strong commitment to high-quality, patient-centered care.

As a Health Unit Coordinator, you will offer unparalleled customer service to patients, families, and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. You will be the first point of contact for newly admitted and transferred patients, conducting in-person greetings and orientations, while also assisting with wayfinding and directing patients to available resources.

Hiring Process & Application

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which includes obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. All offers of employment are followed by testing for controlled substances.

Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate. Information provided on your application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please review the background screening requirements required by the Agency of Health Care Administration.

Equal Opportunity & Culture

Cleveland Clinic is pleased to be an equal employment opportunity employer. The policy of Cleveland Clinic Health System and its system hospitals is to provide equal opportunity to all of our caregivers and applicants for employment in our drug-free environment. Decisions are made without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran, or any other characteristic protected by law. Please review the Equal Employment Opportunity poster for more details.