Guest Experience Coordinator
Not Disclosed•Full-TimeOn-site
location_onMT 200, Greenough, Missoula County, Montana, United States
About Paws Up Montana
Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
About the Role
The Guest Experience Coordinator is the heartbeat of your stay at our premier luxury ranch resort. You will be responsible for creating a memorable experience by organizing engaging activities, coordinating authentic Montana ranch dining, and arranging distinctive spa and wellness services. Your day involves greeting guests with genuine interactions, designing personalized itineraries, and ensuring every detail of their journey is seamless. From pre-arrival planning to curating unique celebration amenities, you will foster relationships with third-party vendors and champion our standards to ensure a polished, professional atmosphere.
Hiring Process
To join our team, please submit your application highlighting your customer service background and hospitality experience. We look for individuals who are dependable, organized, and capable of thriving in a fast-paced environment.
Equal Opportunity
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Work location
Work model: On-site
MT 200, Greenough, Missoula County, Montana, United States
Montana
Key Responsibilities
- check_circleGreet guests with friendly and genuine interactions
- check_circleDesign guest itineraries to ensure meaningful and memorable stays
- check_circleEngage upcoming guests to plan and anticipate schedules pre-arrival
- check_circleSchedule resort-guided activities, spa services, dining experiences, and special events
- check_circleRespond to guest requests in person, via email, and SMS messaging
- check_circleCurate and organize unique, personalized guest celebration amenities
- check_circleFoster relationships with third-party vendors to enhance guest stays
- check_circleCheck in guests for scheduled activities to ensure organized starts
Requirements
- verifiedCollege degree preferred
- verifiedTwo years' experience in customer service or hospitality preferred
- verifiedStrong knowledge of MS Office (Teams, Word, Excel, PowerPoint, Outlook)
- verifiedPrevious experience with Maestro Property Management System preferred
- verifiedValid State Driver's License
Nice to Have
College degree. Two years' experience in customer service or hospitality. Previous experience with Maestro Property Management System.
Benefits & Perks
check_circleMedical, Dental, and Vision Insurancecheck_circle401K with Employer Matchcheck_circlePaid Time Off including 9 Floating Holidays and 15 Personal Dayscheck_circleLife Insurance, Long Term Disability, and Short Term Disabilitycheck_circleEmployee Assistance Program with 5 free counseling sessionscheck_circleReferral Bonus Program offering $250 per recruitcheck_circleCarpool Reimbursement of $5 to $20 per daycheck_circleEmployee Discounts on Merchandise (30% on select items)check_circleEmployee Lunch Provided
Similar Job Opportunities
Skills, education and keywords
Skills: MS Office, Teams, Word, Excel, Powerpoint, Outlook, Maestro Property Management System.
Education: College degree preferred.
Frequently asked questions about Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP)
What does a Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) do?expand_more
In this Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) role, you will greet guests with friendly and genuine interactions; design guest itineraries to ensure meaningful and memorable stays; engage upcoming guests to plan and anticipate schedules pre-arrival; and schedule resort-guided activities, spa services, dining experiences, and special events.
What are the requirements for this Guest Experience Coordinator role?expand_more
To qualify for the Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) position, applicants should have: College degree preferred; Two years' experience in customer service or hospitality preferred; Strong knowledge of MS Office (Teams, Word, Excel, PowerPoint, Outlook); Previous experience with Maestro Property Management System preferred; and Valid State Driver's License.
Where is the Guest Experience Coordinator role at Knightsbridge Capital Partners (KNBCP) located?expand_more
Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) is based in MT 200, Greenough, Missoula County, Montana, United States. This is a on-site role.
Is this Guest Experience Coordinator job remote, hybrid, or on-site?expand_more
Knightsbridge Capital Partners (KNBCP) has listed this Guest Experience Coordinator role as on-site.
How much experience is required for this Guest Experience Coordinator role?expand_more
Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Guest Experience Coordinator role at Knightsbridge Capital Partners (KNBCP)?expand_more
Key skills for Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) include MS Office; Teams; Word; Excel; Powerpoint; Outlook; and Maestro Property Management System.
What education is required for Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP)?expand_more
Educational requirements for this role: College degree preferred.
What category does the Guest Experience Coordinator role belong to?expand_more
Guest Experience Coordinator at Knightsbridge Capital Partners (KNBCP) is part of the hospitality & catering job category on Recrutus.
About Knightsbridge Capital Partners (KNBCP)
Knightsbridge Capital Partners (KNBCP) operates within the funds and trusts industry, delivering private equity investment solutions to sophisticated investors, high-net-worth and ultra-high-net-worth individuals, and family offices. The firm focuses on a clear mandate built on strong fundamentals, transparency, superior returns, and defined exit strategies. With more than 30 years of combined industry experience, Knightsbridge Capital Partners utilizes a global perspective to identify opportunities while maintaining a rigorous due diligence process to ensure capital safety. The approach involves deep market understanding, precise asset identification, and necessary diversification to align with investor goals.
Beyond capital management, the organization places significant emphasis on investor education and ongoing continuing professional development. This commitment aims to enhance client understanding and support long-term investment journeys. Corporate social responsibility is also integrated into the business model, reflecting a belief that the company's ecosystem should benefit charitable organizations that resonate with the values of the firm and its investors. This holistic strategy connects financial performance with broader social impact.
Browse more roles: All Knightsbridge Capital Partners (KNBCP) jobs, hospitality & catering jobs on Recrutus.