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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Group Operations Fulfillment, Benefit Services
Gusto logo

Group Operations Fulfillment, Benefit Services

Not Disclosed•Full-TimeHybrid

location_on1900, Curtis Street, Central Business District, Denver, Colorado, 80225, United States

Apply Now

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

As an AI-native company, we don't just use technology—it's the backbone of how we work. We expect all team members to demonstrate digital fluency and a proactive approach to leveraging AI tooling to enhance accuracy, speed, and communication. Every team member contributes to a significant daily impact on the lives of those we serve.

Work location

Work model: Hybrid

location_on

1900, Curtis Street, Central Business District, Denver, Colorado, 80225, United States

Denver, Colorado

Key Responsibilities

  • check_circleManage end-to-end enrollment for group health insurance selections including intake, submission, and confirmation
  • check_circleMaster carrier-specific portals to efficiently process orders and navigate approval workflows
  • check_circleReview customer data against carrier eligibility standards to mitigate errors and ensure plan adherence
  • check_circle

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Frequently asked questions about Group Operations Fulfillment, Benefit Services at Gusto

What does a Group Operations Fulfillment, Benefit Services at Gusto do?expand_more
Day-to-day, the Group Operations Fulfillment, Benefit Services at Gusto will manage end-to-end enrollment for group health insurance selections including intake, submission, and confirmation; master carrier-specific portals to efficiently process orders and navigate approval workflows; review customer data against carrier eligibility standards to mitigate errors and ensure plan adherence; and partner with licensed benefits advisors and customer-facing teams to deliver benefits packages on schedule.
What are the requirements for this Group Operations Fulfillment, Benefit Services role?expand_more
To qualify for the Group Operations Fulfillment, Benefit Services at Gusto position, applicants should have: 6 months to 2 years of professional work experience; Proficient in Google Workspace, Microsoft Office, Adobe, and Salesforce; Willingness to master emerging AI tools; and Secure, reliable, and consistent internet connection for remote work.
Where is the Group Operations Fulfillment, Benefit Services role at Gusto located?expand_more
Group Operations Fulfillment, Benefit Services at Gusto is based in 1900, Curtis Street, Central Business District, Denver, Colorado, 80225, United States. This is a hybrid role.
Is this Group Operations Fulfillment, Benefit Services job remote, hybrid, or on-site?expand_more
Partner with Licensed Benefits Advisors and customer-facing teams to deliver benefits packages on schedule
  • check_circleIdentify and escalate opportunities for workflow enhancements to increase team efficiency and accuracy
  • check_circleProvide clear professional guidance on healthcare enrollment to customers and internal partners
  • check_circleAct as primary contact for carrier follow-up requests to resolve information gaps or plan changes
  • Requirements

    • verified6 months to 2 years of professional work experience
    • verifiedProficient in Google Workspace, Microsoft Office, Adobe, and Salesforce
    • verifiedWillingness to master emerging AI tools
    • verifiedSecure, reliable, and consistent internet connection for remote work

    Nice to Have

    Experience within healthcare, health insurance, finance, or a fast-paced startup environment.

    Benefits & Perks

    check_circleEquity (RSUs) for all full-time employees
    Gusto cover image
    Gusto logo
    Company

    Gusto

    Industry

    Software Development

    Headquarters

    San Francisco, California

    Open Roles

    1

    Our mission is to grow the small business economy. Trusted by 400K+ businesses with payroll, HR, benefits, and more.

    Gusto is a software development company headquartered in San Francisco, California, dedicated to expanding the small business economy. The organization provides a comprehensive suite of digital tools designed to simplify critical operational tasks for entrepreneurs and growing enterprises. By integrating human resources management, payroll processing, employee benefits administration, and 401(k) services into a single platform, Gusto helps organizations streamline their administrative workflows and focus on core business growth. The company currently serves a network of over 400,000 businesses across the United States. Its technology stack enables these clients to manage complex compliance requirements and employee compensation with greater efficiency and accuracy. The platform's user-centric design aims to reduce the administrative burden often associated with scaling a workforce, allowing business owners to navigate the complexities of modern employment regulations more easily. For further information regarding licensing and compliance standards, Gusto maintains a dedicated section on its official website.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    0.5-2 yrs (Entry Level)

    Job Type

    Full-Time

    Skills Required

    Google WorkspaceMicrosoft OfficeAdobeSalesforceAi Tools
    Not Disclosedarrow_forward
    Gusto has listed this Group Operations Fulfillment, Benefit Services role as hybrid.
    How much experience is required for this Group Operations Fulfillment, Benefit Services role?expand_more
    Group Operations Fulfillment, Benefit Services at Gusto typically requires 0.5–2 years of relevant experience at the entry level level.
    What skills do you need for the Group Operations Fulfillment, Benefit Services role at Gusto?expand_more
    Key skills for Group Operations Fulfillment, Benefit Services at Gusto include Google Workspace; Microsoft Office; Adobe; Salesforce; and Ai Tools.
    What category does the Group Operations Fulfillment, Benefit Services role belong to?expand_more
    Group Operations Fulfillment, Benefit Services at Gusto is part of the customer services job category on Recrutus.

    About Gusto

    Gusto is a software development company headquartered in San Francisco, California, dedicated to expanding the small business economy. The organization provides a comprehensive suite of digital tools designed to simplify critical operational tasks for entrepreneurs and growing enterprises. By integrating human resources management, payroll processing, employee benefits administration, and 401(k) services into a single platform, Gusto helps organizations streamline their administrative workflows and focus on core business growth.

    The company currently serves a network of over 400,000 businesses across the United States. Its technology stack enables these clients to manage complex compliance requirements and employee compensation with greater efficiency and accuracy. The platform's user-centric design aims to reduce the administrative burden often associated with scaling a workforce, allowing business owners to navigate the complexities of modern employment regulations more easily. For further information regarding licensing and compliance standards, Gusto maintains a dedicated section on its official website.

    Browse more roles: All Gusto jobs, customer services jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in ColoradoAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsAccounting & Finance jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsEnglish jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility