Front Office Specialist
Not Disclosed•Full-TimeOn-site
location_onBuford Highway, Suwanee, Gwinnett County, Georgia, 30024, United States
About the Role
As a Front Office Specialist, you serve as the first point of contact for our patients, setting the tone for a world-class Total Patient Experience. Your primary mission is to create a smooth, welcoming check-in and check-out journey while managing the administrative backbone of our clinical operations.
In this role, you will be the face of our practice, greeting patients with a professional attitude and a smile. Whether interacting in person or over the phone, you will deliver exceptional customer service that prioritizes the patient's time and schedule. You will manage patient flow to maximize efficiency, handle insurance authorizations, and ensure accurate daily financial reconciliations.
Work Environment
This position is primarily performed in a standard office or clinical setting. While the core duties are location-based, the role may occasionally require travel to other locations to carry out essential job functions.
Application Instructions
Please submit your resume directly through this website. Resumes sent directly to the office will not be considered. If you require assistance with the application process, please contact (636) 227-2600.
Our Commitment to Diversity
EyeCare Partners is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Work location
Work model: On-site
Buford Highway, Suwanee, Gwinnett County, Georgia, 30024, United States
Suwanee, Georgia
Key Responsibilities
- check_circleGreet patients promptly and deliver exceptional customer service
- check_circleManage patient flow to maximize office efficiency and communication
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Excel, Microsoft Powerpoint, Hipaa.
Education: High school diploma or GED required.
Frequently asked questions about Front Office Specialist at Clarkson Eyecare
What does a Front Office Specialist at Clarkson Eyecare do?expand_more
A Front Office Specialist at Clarkson Eyecare is responsible for the following: Greet patients promptly and deliver exceptional customer service; Manage patient flow to maximize office efficiency and communication; Perform daily cash reconciliations and close the cash drawer; and Answer internal and external phone calls with prompt, courteous service.
What are the requirements for this Front Office Specialist role?expand_more
Clarkson Eyecare is looking for candidates who meet the following requirements: High school diploma or GED; Minimum of 1 year in a position interacting with customers/patients; Proficient in Microsoft Excel, Word, PowerPoint, Outlook; Favorable result on background check; and Proof of identity and right to work in the United States.
Where is the Front Office Specialist role at Clarkson Eyecare located?expand_more
Front Office Specialist at Clarkson Eyecare is based in Buford Highway, Suwanee, Gwinnett County, Georgia, 30024, United States. This is a on-site role.