Front Desk Agent
Not Disclosed•Full-TimeOn-site
location_on1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States
About the Team
We bring together the people, brand, and technology that enable the success of others. Our mission is to welcome every guest, every partner, everywhere their journey takes them, ensuring a better experience for each and every person who stays at our hotel.
Work location
Work model: On-site
1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States
Cleveland, Ohio
Key Responsibilities
- check_circleParticipate in regular staff meetings and recurrent training
- check_circleMaintain thorough knowledge of reservation policies and promotions
- check_circleResolve guest problems using strong problem resolution skills
- check_circleGather information from multiple systems to review and resolve problems
- check_circleProvide exceptional service by connecting with guests to enhance their stay
- check_circleEvaluate member and guest issues to determine appropriate solutions
Requirements
- verifiedHigh-school diploma required
- verifiedSome college preferred
Nice to Have
Some college education
Similar Job Opportunities
Skills, education and keywords
Education: High-school diploma required.
Frequently asked questions about Front Desk Agent at Comfort Inn
What does a Front Desk Agent at Comfort Inn do?expand_more
In this Front Desk Agent at Comfort Inn role, you will participate in regular staff meetings and recurrent training; maintain thorough knowledge of reservation policies and promotions; resolve guest problems using strong problem resolution skills; and gather information from multiple systems to review and resolve problems.
What are the requirements for this Front Desk Agent role?expand_more
To qualify for the Front Desk Agent at Comfort Inn position, applicants should have: High-school diploma required; and Some college preferred.
Where is the Front Desk Agent role at Comfort Inn located?expand_more
Front Desk Agent at Comfort Inn is based in 1938, West 80th Street, West Eighties, Detroit-Shoreway, Detroit - Shoreway, Cleveland, Cuyahoga County, Ohio, 44102, United States. This is a on-site role.
Is this Front Desk Agent job remote, hybrid, or on-site?expand_more
Comfort Inn has listed this Front Desk Agent role as on-site.
How much experience is required for this Front Desk Agent role?expand_more
Candidates for Front Desk Agent at Comfort Inn should have entry level.
What education is required for Front Desk Agent at Comfort Inn?expand_more
Educational requirements for this role: High-school diploma required.
What category does the Front Desk Agent role belong to?expand_more
Front Desk Agent at Comfort Inn is part of the hospitality & catering job category on Recrutus.
About Comfort Inn
Comfort Inn operates within the hospitality industry, maintaining its headquarters in Rockville, Maryland. The brand family encompasses Comfort Inn, Comfort Inn & Suites, and Comfort Suites, offering properties designed with a modern aesthetic and amenities intended to help guests feel refreshed. These locations provide a consistent, warm, and welcoming environment focused on practical benefits for travelers. The company serves a global audience, with over 1,600 properties across the United States and more than 2,100 locations internationally. This extensive footprint places the brand in areas where guests frequently choose to stay.
The organization prioritizes the success of its franchise owners as a core value. Recent initiatives, such as the Comfort Rise & Shine prototype, reinforce its standing in the upper midscale segment. This strategic focus aims to support future growth and competitive performance within the market. The brand continues to deliver a reliable experience that aligns with the needs of its international and domestic clientele.
Browse more roles: All Comfort Inn jobs, hospitality & catering jobs on Recrutus.