Food Service Foreman/Supervisor
Not Disclosed•Full-TimeOn-site
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The Army & Air Force Exchange Service, known as "the Exchange," is the premier retailer on U.S. Army and Air Force installations worldwide. As an $8 billion enterprise ranked among the top retailers, we operate department stores, convenience stores, restaurants, movie theaters, and an online shopping platform to serve Soldiers, Airmen, and their families. From bases in the U.S. to locations in Germany, Italy, England, Turkey, South Korea, Japan, and the Middle East, our mission is to ensure service members have access to familiar U.S. goods and services wherever they serve.
As a Food Service Foreman, you will lead a team of passionate Food Service Workers dedicated to exceeding customer expectations. Your primary focus is delivering extraordinary customer experiences while driving department and store sales goals. You will be responsible for planning and executing daily and weekly workloads, creating schedules that align with business needs, and fostering a culture of accountability through clear expectations and performance management.
In this role, you will quickly respond to and de-escalate negative customer interactions, empowering your team to make things right for our customers. You will supervise the preparation and sale of food items, manage inventory and supply orders, and ensure compliance with all safety, sanitation, and security regulations. Beyond operational duties, you will mentor associates, conduct performance reviews, and serve as a key link between the team and management to resolve barriers to optimal customer service.
We believe that our people make us who we are. At the Exchange, we are devoted to your growth and development, providing the tools and resources you need to succeed. Joining our team means becoming part of a community that prioritizes your well-being alongside our mission to serve the military community.
We offer a comprehensive benefits package including flexible scheduling, comprehensive medical, dental, life, and disability insurance, paid time off, and a traditional pension and 401K plan. Additional perks include shift differentials, holiday premium pay, a $10 meal allowance for food associates, mass transit reimbursement, and paid parental and military leave.
Qualified applicants must be available for the shifts listed in the job posting, which may include weekends and holidays. If a sufficient number of qualified candidates do not apply, minimum qualifications may be lowered without reposting. For details regarding the $1,800 hiring bonus and specific benefit eligibility based on shifts, please contact Human Resources.
The Exchange actively supports and implements provisions of pertinent public laws and directives relating to the Federal Equal Opportunity (EEO) program. We consider qualified applicants regardless of background, ensuring a diverse and inclusive workplace for all service members and civilians.
Work model: On-site
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