Floral/Dept Leader
Not Disclosed•Full-TimeOn-site
location_on1723, South Glencoe Street, Denver, Colorado, 80222, United States
About the Role
As the Floral Department Manager, you will be the driving force behind our department's success, implementing company policies to maximize sales and profits while embodying our core values of respect, honesty, integrity, diversity, inclusion, and safety. This role is pivotal in fostering a "Customer 1st" culture, ensuring that every interaction reflects our commitment to excellence.
You will serve as a role model for your team, demonstrating the friendliness and courtesy that define our brand. Your day-to-day involves orchestrating the entire lifecycle of floral operations, from receiving and storing products to pricing, merchandising, and producing Florist Transworld Delivery orders. You will be responsible for maintaining optimal stock levels, guarding against waste, and ensuring a pristine environment through effective housekeeping.
Beyond operational management, you will act as a coach and mentor to your direct reports. This includes training staff on pricing strategies, rotation, and productivity, as well as conducting performance reviews and providing constructive feedback. You will analyze departmental performance continuously, making data-driven recommendations to the store manager to drive process improvements. In this high-paced environment, you will also be the first point of contact for resolving customer complaints and managing conflicts with a calm, nonconfrontational approach.
Hiring Process
We are looking for candidates who can demonstrate dependability and integrity. If you have a background in floral arrangements and a passion for customer service, we invite you to apply. Please note that this position requires flexibility to work weekends and holidays.
Equal Opportunity
We are committed to creating a diverse and inclusive environment. We consider qualified applicants regardless of background and are dedicated to providing support and assistance to individuals with special needs, minors, and older adults. We strive to make our workplace accessible and welcoming for everyone.
Work location
Work model: On-site
1723, South Glencoe Street, Denver, Colorado, 80222, United States
Denver, Colorado
Key Responsibilities
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Frequently asked questions about Floral/Dept Leader at Kroger
What does a Floral/Dept Leader at Kroger do?expand_more
Day-to-day, the Floral/Dept Leader at Kroger will develop customer relations through personal example of friendliness and courtesy; coach and train personnel on pricing, stocking, and customer productivity; direct receiving, storing, pricing, and merchandising of floral products; and order supplies to maintain adequate stock and guard against waste.
What are the requirements for this Floral/Dept Leader role?expand_more
Kroger is looking for candidates who meet the following requirements: Willing to work weekends and holidays; Effective written and verbal communication skills; Strong Florist Transworld Delivery computer and organizational skills; Working knowledge of floral arrangement and care of plants and cut flowers; Prior Floral experience; and Supervisory skills.
Where is the Floral/Dept Leader role at Kroger located?expand_more
Floral/Dept Leader at Kroger is based in 1723, South Glencoe Street, Denver, Colorado, 80222, United States. This is a on-site role.
Is this Floral/Dept Leader job remote, hybrid, or on-site?expand_more
Kroger has listed this Floral/Dept Leader role as on-site.