Senior Manager, Education & Training
Not Disclosed•Full-TimeOn-site
location_on4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States
About Maison L'Occitane en Provence
Born of a simple gesture in 1976, L'Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.
Our culture is built through everyday moments, how we behave, make decisions, and show up for each other. With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.
Work location
Work model: On-site
4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States
New York, New York
Key Responsibilities
- check_circleDevelop and execute a comprehensive North America education strategy aligned with brand vision
- check_circleLead the annual training roadmap including product launches, core curriculum, and certifications
- check_circleDesign engaging education content across live, virtual, and digital formats including video
- check_circleManage, mentor, and develop education team members including field trainers and facilitators
- check_circlePartner with Retail Leadership to elevate selling behaviors and customer experience standards
- check_circleLead onboarding for new hires ensuring strong brand immersion and foundational selling excellence
- check_circleConduct in-store visits to evaluate education effectiveness and inform continuous improvement
- check_circleEstablish and track KPIs to measure education impact on sales and conversion metrics
Requirements
- verified7–10+ years of experience in beauty education or training
- verifiedDeep knowledge of skincare, ingredients, and luxury retail selling techniques
- verifiedAbility to travel as needed
Benefits & Perks
check_circleAnnual discretionary corporate incentive bonuscheck_circleCompetitive paid parental leavecheck_circleGenerous employee discounts on products
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Frequently asked questions about Senior Manager, Education & Training at L'Occitane en Provence
What does a Senior Manager, Education & Training at L'Occitane en Provence do?expand_more
A Senior Manager, Education & Training at L'Occitane en Provence is responsible for the following: Develop and execute a comprehensive North America education strategy aligned with brand vision; Lead the annual training roadmap including product launches, core curriculum, and certifications; Design engaging education content across live, virtual, and digital formats including video; and Manage, mentor, and develop education team members including field trainers and facilitators.
What are the requirements for this Senior Manager, Education & Training role?expand_more
To qualify for the Senior Manager, Education & Training at L'Occitane en Provence position, applicants should have: 7–10+ years of experience in beauty education or training; Deep knowledge of skincare, ingredients, and luxury retail selling techniques; and Ability to travel as needed.
Where is the Senior Manager, Education & Training role at L'Occitane en Provence located?expand_more
Senior Manager, Education & Training at L'Occitane en Provence is based in 4, East 64th Street, Lenox Hill, Manhattan Community Board 8, Manhattan, New York County, New York, 10065, United States. This is a on-site role.
Is this Senior Manager, Education & Training job remote, hybrid, or on-site?expand_more
L'Occitane en Provence has listed this Senior Manager, Education & Training role as on-site.
How much experience is required for this Senior Manager, Education & Training role?expand_more
Senior Manager, Education & Training at L'Occitane en Provence typically requires 7–10 years of relevant experience at the senior level.
What skills do you need for the Senior Manager, Education & Training role at L'Occitane en Provence?expand_more
Key skills for Senior Manager, Education & Training at L'Occitane en Provence include Skincare; Luxury Retail; Selling Techniques; Digital Learning; Video; Product Launch Education; Onboarding; and Kpi.
What category does the Senior Manager, Education & Training role belong to?expand_more
Senior Manager, Education & Training at L'Occitane en Provence is part of the Sales job category on Recrutus.
About L'Occitane en Provence
Born from a simple gesture - the distillation of rosemary - back in 1976, L’Occitane en Provence draws its inspiration from the vibrant nature and cultures of Haute-Provence. The Maison designs skincare, fragrances and home collections formulated in France with botanicals inspired by Haute-Provence and enhanced by advanced science and an environmentally conscious approach. Celebrating the ties that bind people and nature, L’Occitane en Provence brings to life an art de vivre, inspired by the beauty of simple moments. Today, the Maison shares this philosophy with its guests through over 3,000 boutiques worldwide, 100 spas, 2,500 partner hotels, and its own hotel, Le Couvent des Minimes, un Hôtel et Spa L’Occitane en Provence.
Browse more roles: All L'Occitane en Provence jobs, Sales jobs on Recrutus.