Flexible Customer Service Associate
Not Disclosed•Full-TimeOn-site
location_onNorth Military Highway, Military Circle, Norfolk, Virginia, 23502, United States
About the Role
The Flexible Customer Service Associate serves as a vital link between our customers and our rental fleet. In this role, you will consult with customers on their rental needs, maximizing revenue opportunities by actively offering products and services and overcoming objections. Your goal is to ensure every customer receives world-class service and sales support.
Beyond direct customer interaction, this position plays a key operational role in vehicle readiness. You will be responsible for shuttling customers and preparing vehicles for pick-up, which includes cleaning, assessing damage, fueling, and refilling all fluids.
Why Join Us
We invite you to apply today and shift your career into drive for tomorrow. As part of our organization, you will be part of a culture where you can "Drive your Potential" and "Power your Passion." This role offers a dynamic environment where your communication skills and initiative are essential to our daily operations.
Work location
Work model: On-site
North Military Highway, Military Circle, Norfolk, Virginia, 23502, United States
Norfolk, Virginia
Key Responsibilities
- check_circleProvide world-class customer service and sales support
- check_circlePrepare vehicles for customer pick-up including cleaning
- check_circleOvercome customer objections to drive sales
- check_circleMaximize revenue by offering products and services
- check_circleConsult with customers regarding their rental needs
- check_circleShuttle customers to and from rental locations
- check_circleAssess vehicle damage and perform maintenance tasks
Requirements
- verifiedStrong oral and written communication skills
- verifiedKnowledge of equipment operation (computer terminal, telephone, calculator, copy machine, fax machine)
Benefits & Perks
check_circleUp to 40% off the base rate of any standard Hertz rentalcheck_circleMedical, Dental & Vision plan optionscheck_circleRetirement programs, including 401(k) employer matchingcheck_circlePaid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & family
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Frequently asked questions about Flexible Customer Service Associate at Big Bully Turf
What does a Flexible Customer Service Associate at Big Bully Turf do?expand_more
Day-to-day, the Flexible Customer Service Associate at Big Bully Turf will provide world-class customer service and sales support; prepare vehicles for customer pick-up including cleaning; overcome customer objections to drive sales; and maximize revenue by offering products and services.
What are the requirements for this Flexible Customer Service Associate role?expand_more
Big Bully Turf is looking for candidates who meet the following requirements: Strong oral and written communication skills; and Knowledge of equipment operation (computer terminal, telephone, calculator, copy machine, fax machine).
Where is the Flexible Customer Service Associate role at Big Bully Turf located?expand_more
Flexible Customer Service Associate at Big Bully Turf is based in North Military Highway, Military Circle, Norfolk, Virginia, 23502, United States. This is a on-site role.
Is this Flexible Customer Service Associate job remote, hybrid, or on-site?expand_more
Big Bully Turf has listed this Flexible Customer Service Associate role as on-site.
How much experience is required for this Flexible Customer Service Associate role?expand_more
Candidates for Flexible Customer Service Associate at Big Bully Turf should have entry level.
What skills do you need for the Flexible Customer Service Associate role at Big Bully Turf?expand_more
Key skills for Flexible Customer Service Associate at Big Bully Turf include Computer Terminal; Telephone; Calculator; Copy Machine; and Fax Machine.
What category does the Flexible Customer Service Associate role belong to?expand_more
Flexible Customer Service Associate at Big Bully Turf is part of the customer services job category on Recrutus.