Financial Solutions Specialist
Not Disclosed•Full-TimeOn-site
location_on7270, Peachtree Court, Sunflower Village, Canton Township, Wayne County, Michigan, 48187, United States
About the Role
The Financial Solutions Specialist (FSS) is the face of our Credit Union, dedicated to conducting enthusiastic interactions that uncover member needs and inspire possibilities. Guided by a strong commitment to providing a better financial future, this role goes beyond transactional service to deliver financial education and tailored solutions that advance our members' financial success.
As an FSS, you will build and strengthen member relationships through rapport, trust, and diplomacy. You will act as a trusted advisor, assessing financial wellness and offering industry-leading products to maximize loyalty. Adaptability, futuristic thinking, and a strong sense of teamwork form the foundation of this position, ensuring every member receives a superior experience whether they are visiting in-branch or connecting by phone.
Work location
Work model: On-site
7270, Peachtree Court, Sunflower Village, Canton Township, Wayne County, Michigan, 48187, United States
Canton Township, Michigan
Key Responsibilities
- check_circleProactively greet and interact with members to uncover financial needs and goals
- check_circleBuild and strengthen member relationships through rapport, trust, and diplomacy
- check_circleAssess member financial wellness and offer education and solutions to advance success
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