Field Service Technician I
Not Disclosed•Full-TimeOn-site
location_onStockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
About the Role
Canon USA, a leader in technology, solutions, and services, is seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products. In this customer-facing position, you will be accountable for providing efficient, responsive, and accurate field, shop, and on-site maintenance while showcasing strong communication skills to ensure customer satisfaction.
Your day will involve maintaining the performance of assigned machines, reporting product failure trends and serviceability issues to your manager with necessary documentation, and facilitating performance levels that help achieve branch and district metric targets. You will also be responsible for properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned to you.
About the Team
Where talent fosters innovation, our team is driven by a mission to exceed customer expectations with our technologies and enrich the lives of our local communities and staff. We are a phenomenal team working collaboratively toward common goals, characterized by a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, and empowerment, taking pride in the quality and innovation we deliver individually and as a unified group.
Hiring Process
Candidates selected for this role must be able to successfully complete a 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. Additionally, all applicants must be prepared to take necessary steps to obtain security and/or other clearances required by customers to enter their premises. Please note that as this is a customer-facing role, compliance with customer policies and protocols, which may include specific health measures, is required.
Equal Opportunity
Canon U.S.A., Inc. is dedicated to its Kyosei philosophy of social and environmental responsibility. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All applicants must be legally authorized to work in the United States and reside in the country at the time of hire.
Work location
Work model: On-site
Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Similar Job Opportunities
Skills, education and keywords
Skills: Internet Environments, Printing And Digital Imaging Foundations, Pdif.
Education: High School diploma or equivalent experience required.
Frequently asked questions about Field Service Technician I at Canon USA Inc Corporate Headquarters
What does a Field Service Technician I at Canon USA Inc Corporate Headquarters do?expand_more
In this Field Service Technician I at Canon USA Inc Corporate Headquarters role, you will report product failure trends and serviceability issues with necessary documentation; maintain technical information, field service reports, and expense reports; maintain the performance of assigned machines; and demonstrate strong customer communication and satisfaction skills.
What are the requirements for this Field Service Technician I role?expand_more
Canon USA Inc Corporate Headquarters is looking for candidates who meet the following requirements: High School diploma or equivalent experience; Valid driver's license and acceptable driving record; Ability to lift 50 pounds; Must be legally authorized to work in the United States; Must reside in the United States at time of hire; and Basic understanding of internet environments.
Where is the Field Service Technician I role at Canon USA Inc Corporate Headquarters located?expand_more
Field Service Technician I at Canon USA Inc Corporate Headquarters is based in Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States. This is a on-site role.