Facilities Coordinator

About the Team

At Natural Grocers, we believe all people should be empowered to experience health and wellbeing. Our commitment to the community and our crew is rooted in the conviction that individual and societal health are inseparable from diversity and inclusion. We honor our differences and cultivate an ecosystem where our crew can thrive, celebrating diverse backgrounds, thoughts, and ideas to energize our mission of equitable access to health and wellness for all.

About the Role

The Facilities Coordinator serves as the central hub for communication and coordination of repair and maintenance requests across our retail and corporate locations. This role is vital for ensuring our stores remain safe, functional, and welcoming for our customers. You will act as the primary liaison between store teams, external vendors, and the Facilities Manager, utilizing the ServiceChannel CMMS to monitor work orders, track progress, and ensure timely resolution of issues.

In this fully on-site position based at the SSC Golden office, you will manage the lifecycle of maintenance tickets from dispatch to closure. Your day involves identifying emergencies, coordinating vendor responses, and providing clear status updates to store managers. Beyond technical coordination, you will assist in training new store managers on system functions and collaborate closely with store teams to deliver world-class customer service. This role requires a hands-on approach, adapting quickly to changing priorities and doing whatever it takes to keep the company thriving.

Hiring Process

Applications are accepted through the specified date, which may be updated if the hiring timeline is extended. Please note that this job description outlines general responsibilities; all employees are expected to be flexible and perform related duties as assigned by management.

Equal Opportunity

Natural Grocers is an equal opportunity employer. We welcome everyone who would like to join us in our mission, with gratitude for the unique life experience each person brings to the table. We are committed to nurturing an ecosystem of diversity and inclusion in which our crew can continue to thrive.

Work location

Work model: On-site

225, Poco Calle, Paradise Hills, Jefferson County, Colorado, 80401, United States

Colorado

Key Responsibilities

check_circleDispatch outside service vendors through ServiceChannel to address store maintenance issues
check_circleIdentify reported maintenance emergencies and notify Facilities Manager for immediate action
check_circleProvide work order status updates to stores for emergency and urgent maintenance calls
check_circleUpdate store locations and related data in the ServiceChannel platform as required
check_circleBid services for pricing and create work orders for external vendors as needed
check_circleIdentify and communicate recurring or failed maintenance issues to Facilities Manager
check_circleProvide telephone and email assistance to stores for troubleshooting maintenance issues
check_circleCollaborate with store team members to deliver timely solutions and customer service
check_circleMaintain professional relations with customers and vendors at all times

Requirements

verifiedHigh school diploma, GED or equivalent experience
verified2 years general office administration experience (preferred)
verifiedWarranty management knowledge and experience (preferred)
verifiedAbility to use Windows and Office including Excel

Nice to Have

2 years general office administration experience. Warranty management knowledge and experience.

Benefits & Perks

check_circleBirthday Bonus Paycheck_circleVitamin Bucks up to $2,080 earned as store credit annuallycheck_circleHoliday Pay for 5 Holidayscheck_circlePaid Time Off (sick days and vacation) that Increases with TenurePaid Nutrition Education

Skills, education and keywords

Skills: Servicechannel, CMMS, Windows, Office, Excel, Warranty Management.

Education: High school diploma, GED or equivalent experience is required.

Frequently asked questions about Facilities Coordinator at Natural Grocers by Vitamin Cottage

What does a Facilities Coordinator at Natural Grocers by Vitamin Cottage do?expand_more

In this Facilities Coordinator at Natural Grocers by Vitamin Cottage role, you will dispatch outside service vendors through servicechannel to address store maintenance issues; identify reported maintenance emergencies and notify facilities manager for immediate action; provide work order status updates to stores for emergency and urgent maintenance calls; and update store locations and related data in the servicechannel platform as required.

What are the requirements for this Facilities Coordinator role?expand_more

To qualify for the Facilities Coordinator at Natural Grocers by Vitamin Cottage position, applicants should have: High school diploma, GED or equivalent experience; 2 years general office administration experience (preferred); Warranty management knowledge and experience (preferred); and Ability to use Windows and Office including Excel.

Where is the Facilities Coordinator role at Natural Grocers by Vitamin Cottage located?expand_more

Facilities Coordinator at Natural Grocers by Vitamin Cottage is based in 225, Poco Calle, Paradise Hills, Jefferson County, Colorado, 80401, United States. This is a on-site role.

Is this Facilities Coordinator job remote, hybrid, or on-site?expand_more

Natural Grocers by Vitamin Cottage has listed this Facilities Coordinator role as on-site.

How much experience is required for this Facilities Coordinator role?expand_more

Facilities Coordinator at Natural Grocers by Vitamin Cottage typically requires 2+ years of relevant experience at the mid level level.

What skills do you need for the Facilities Coordinator role at Natural Grocers by Vitamin Cottage?expand_more

Key skills for Facilities Coordinator at Natural Grocers by Vitamin Cottage include Servicechannel; CMMS; Windows; Office; Excel; and Warranty Management.

What education is required for Facilities Coordinator at Natural Grocers by Vitamin Cottage?expand_more

Educational requirements for this role: High school diploma, GED or equivalent experience is required.

What category does the Facilities Coordinator role belong to?expand_more

Facilities Coordinator at Natural Grocers by Vitamin Cottage is part of the admin job category on Recrutus.