Events & Operations - Director of Operations
Not Disclosed•Full-TimeOn-site
location_on2450, Camino del Rio North, San Diego, San Diego County, California, 92108, United States
About the Team
Hello! Destination Management is a National Destination Management company with over 13 offices nationwide and more than 250 team members. We are a collaborative group of event planners, logistics coordinators, innovators, creators, and dreamers who pursue excellence with passion. Our commitment to quality is demonstrated by over 57 industry awards.
About the Role
As the Director of Operations, you will play a strategic role on a dedicated team that continually strives to over-deliver on client expectations. This position provides strategic and hands-on leadership to ensure the company delivers exceptional programs and consistently exceeds client expectations. You will lead day-to-day operations, develop Account Managers and Operations team members, and ensure that proposals, vendors, staffing, and on-site execution are perfectly aligned with service standards, budgets, and timelines.
We are looking for a career-minded individual who thrives in a fast-paced, high-energy work environment where excellence is the norm. The successful candidate will be innovative, capable of creating logistical solutions, and able to provide strong leadership to the team. This role requires flexibility, as the position is based on client needs and may require working days, evenings, nights, holidays, and weekends as necessary.
Equal Opportunity
Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions.
Work location
Work model: On-site
2450, Camino del Rio North, San Diego, San Diego County, California, 92108, United States
San Diego, California
Key Responsibilities
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Frequently asked questions about Events & Operations - Director of Operations at Hello! Destination Management
What does a Events & Operations - Director of Operations at Hello! Destination Management do?expand_more
Day-to-day, the Events & Operations - Director of Operations at Hello! Destination Management will attract, retain, train, and mentor account managers and operations team members; serve as a subject matter expert in destination management services and logistics; conduct site inspections and oversee operational readiness for events; and negotiate with vendors to secure quality services and reliable delivery.
What are the requirements for this Events & Operations - Director of Operations role?expand_more
To qualify for the Events & Operations - Director of Operations at Hello! Destination Management position, applicants should have: 5+ years of hospitality and leadership experience; and Valid driver's license with a good driving record.
Where is the Events & Operations - Director of Operations role at Hello! Destination Management located?expand_more
Events & Operations - Director of Operations at Hello! Destination Management is based in 2450, Camino del Rio North, San Diego, San Diego County, California, 92108, United States. This is a on-site role.
Is this Events & Operations - Director of Operations job remote, hybrid, or on-site?expand_more
Hello! Destination Management has listed this Events & Operations - Director of Operations role as on-site.