Especialista en servicio al cliente en tienda

About the Role

Customer Service Specialists at Sherwin-Williams work closely with both wholesale and retail customers to determine their needs, answer questions about our products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction by promptly resolving concerns while maintaining the high quality and visual standards of our store. Specialists are expected to stay up-to-date with product features and consistently meet the store's sales goals.

This is a part-time position requiring bilingual fluency in both Spanish and English. Selected candidates will work at multiple locations within a 20-mile radius of Store #708605 in Bellingham, WA (1401 N. State Street). The role involves contact with customers, including minors, and access to cash, electronic equipment, and merchandise, which may be supervised or unsupervised.

Our Purpose

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people to help them live healthier, save smarter, and feel better, offering opportunities to learn, develop new skills, and grow within an inclusive team.

Hiring Process

1. Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile.
2. Digital Interview: Qualified candidates will be invited to complete a behavioral-based video interview via HireVue. This step must be completed within 7 days of receiving the invitation.
3. In-Store Interview: Top candidates from the digital review will be invited to meet with the team in-store or at a branch facility.

Equal Opportunity

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. We also consider qualified applicants with arrest or conviction records in accordance with applicable federal, state, and local laws.

Safety and Integrity

As this role involves access to cash, personal information, and store merchandise, a review of criminal history is necessary to protect the business, its operations, and the safety of our customers, staff, and the general public. Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information during the application process.