Especialista en servicio al cliente en tienda

About the Role

Branch Customer Service Specialists at Sherwin-Williams work closely with commercial paint customers to determine their needs, answer product questions, and recommend the right solutions. This role is designed to ensure maximum client satisfaction by promptly resolving concerns while maintaining the high quality and visual standards of the store. Specialists are tasked with achieving excellent customer service while consistently meeting the store's sales goals.

This is a part-time position requiring bilingual fluency in both Spanish and English. Selected candidates will be expected to work at multiple locations within a 15-mile radius of Store #723073 (3820 Rainier Ave S Ste G., Seattle, WA 98118). The role involves contact with customers, including minors, and access to cash, electronic equipment, and store merchandise.

Our Mission and Culture

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We translate our stability, growth, and momentum into possibility for our people, investing in their health, well-being, and career development.

We foster an inclusive team committed to our own and broader communities. Whether through rewards, benefits, flexibility, or opportunities to learn and grow, we support our employees in creating their possible.

Hiring Process

1. Online Application: Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
2. Digital Interview: Qualified candidates will be invited to complete a digital video interview via HireVue. This step consists of behavioral-based questions and must be completed within 7 days of receiving an invitation.
3. In-Store Interview: Top candidates from the video interview stage will be invited to meet with the team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal.

Equal Opportunity and Safety

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law.

As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.

Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.