Enterprise Drayage Operations Specialist
Not Disclosed•Full-TimeOn-site
location_onMiller Park Community Stage, 993, Georgia Avenue, Chattanooga, Hamilton County, East Tennessee, Tennessee, 37402, United States
Our Story
Steam Logistics was founded in 2012 to tackle the strategic challenge of aligning supply chains so goods move efficiently, quickly, and economically. As a full-service provider, we offer end-to-end services to help customers move commodities around the world. We have rethought the brokerage paradigm and are innovation leaders in our space, looking for the right people to join us as we scale.
Our people are Steam's biggest competitive advantage, and we continue investing in our people-first culture. Steam is a fast-growing, integrated third-party logistics company focused on international freight forwarding, drayage, and domestic transportation. Based in Chattanooga, Tennessee, with offices throughout the country, we are one of the fastest-growing 3PLs in the U.S., featured in Inc. Magazine's list of America's Fastest Growing Companies for five consecutive years.
The Opportunity
The Enterprise Drayage Operations Specialist plays a critical role in supporting drayage pick-up and delivery services for our highest-volume clients. In this position, you will build and maintain shipments within our Transportation Management System (TMS) while providing a world-class end-to-end logistics experience.
You will partner with the Drayage Sales team to facilitate end-to-end drayage moves and build key relationships with truckers and customers to ensure Steam Logistics is seen as a best-in-class service provider. This role requires a proactive communicator who can collaborate with colleagues to develop unique and creative solutions for smooth transportation services, ensuring capacity problems are resolved effectively and costs like detention and per diem are minimized.
More About Us
We are an equal opportunity employer committed to providing reasonable accommodation and working with your needs. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. If you are a person with a disability and require assistance during the application process, please do not hesitate to reach out to us.
Work location
Work model: On-site
Miller Park Community Stage, 993, Georgia Avenue, Chattanooga, Hamilton County, East Tennessee, Tennessee, 37402, United States
Chattanooga, Tennessee
Key Responsibilities
- check_circleBuild and maintain shipments within the Transportation Management System (TMS)
- check_circleSchedule container pick-up and delivery appointments
- check_circleBuild and maintain relationships with truckers and customers
- check_circlePartner with the Drayage Sales team to facilitate end-to-end drayage moves
- check_circleTrack containers to avoid detention, per diem, and storage costs
- check_circleManage financial data associated with shipments
- check_circleCommunicate proactively via phone and email to ensure service quality
- check_circleIdentify and promote suggestions to enhance and automate operational workflows
- check_circleResolve capacity problems and prioritize LFDs and Port Cuts
Requirements
- verifiedBachelor's Degree preferred or equivalent education/experience
- verified1+ years of logistics experience preferred
- verifiedProficient in Microsoft Office
- verifiedFamiliarity with Salesforce is a plus
Nice to Have
Bachelor's Degree or equivalent education/experience. 1+ years of logistics experience. Familiarity with Salesforce.
Benefits & Perks
check_circleComprehensive health, dental, and vision coverage through BlueCross Blue Shield of Tennesseecheck_circleAncillary coverages through Unumcheck_circleHealth Savings Accounts, Dependent Care FSA, and FSA optionscheck_circleEmployee Assistance Program with up to three counseling sessions for you or family memberscheck_circle401k match to help secure your financial futurecheck_circleGenerous paid time off
