Engineering Operation Technician

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we are looking for talented people who want to help.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the Role

As a Data Center Engineering Technician, you will play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot Data Center Operation's Mission Critical Facilities. This includes stand-by diesel generators and related fuel systems, as well as three-phase electrical systems such as switchgear, UPSs, PDUs, wet cell batteries, and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

This role acts as the front line for preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager. You will monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS), assist in troubleshooting facility and rack-level events, and perform rack installs and decommissioning. You will also manage daily work requests, execute projects from conception to completion, and provide on-site support of contractors and vendors.

The position supports data centers in various operational stages. You may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Shifts can be up to 12 hours and may rotate on a predefined schedule, with some locations having on-call rotations.

Hiring Process & Application

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. A lump sum stipend will be provided to eligible candidates who relocate for this position.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information.