Employment Specialist — Milwaukee, WI at Goodwill

About the Role

The Employment Specialist (IPS CSP) serves as a vital bridge between individuals with severe and persistent mental illness and the local workforce. In this role, you will develop strategic employer partnerships to identify and customize job opportunities, effectively marketing the unique skills and strengths of our program participants. You will act as a liaison with employers, public and private employment agencies, and internal Goodwill teams to secure meaningful community employment and supported education.

Your day-to-day involves managing a caseload of 20-30 individuals, providing comprehensive support from career exploration and job preparation to on-the-job coaching and retention. You will collaborate closely with Treatment Teams to implement Recovery Plans of Care, ensuring that employment goals align with each individual's broader well-being. As an ambassador for Goodwill, you will engage in community outreach, transition fairs, and employer site visits to promote our programs and foster a supportive network for our clients.

Our Mission and Culture

Goodwill Greater Milwaukee & Chicago is dedicated to empowering individuals to achieve their full potential through employment and education. We believe in the power of work to transform lives and build stronger communities. Our culture is built on core competencies that drive our daily interactions:

Customer Focus: We anticipate and meet the needs of our clients and partners, continuously seeking innovative ways to improve service.
Values Differences: We actively seek diverse perspectives and work effectively with people from all backgrounds, challenging stereotypes and fostering an inclusive environment.
Effective Communication: We prioritize clear, concise, and professional communication, listening with interest to ensure everyone is heard.
Situational Adaptability: We remain flexible, adapting our approaches to changing needs and opportunities.
Results and Accountability: We are driven to achieve meaningful results, taking ownership of our successes and learning from challenges.

Hiring Process

Candidates selected for an interview will be evaluated based on their experience working with individuals with severe and persistent mental illness, their ability to build employer partnerships, and their alignment with Goodwill's cultural values. The process typically includes a review of qualifications, followed by interviews with the hiring team to assess technical skills and cultural fit.

Equal Opportunity Employer

Goodwill Greater Milwaukee & Chicago is an Equal Opportunity Employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where everyone can thrive.

Work location

Work model: On-site

Downtown Milwaukee Post Office, 345, West Saint Paul Avenue, Menomonee River Valley, Milwaukee, Milwaukee County, Wisconsin, 53203, United States

Milwaukee, Wisconsin

Key Responsibilities

check_circleDevelop employer partnerships to identify and customize job opportunities for individuals
check_circleMarket skills and strengths of job seekers to employers and employment agencies
check_circleProvide counseling on career exploration, job seeking skills, and personal grooming
check_circleAssist newly employed individuals with orientation to employer policies and procedures
check_circleProvide on-the-job training, job coaching, and support services to ensure retention
check_circlePromote Goodwill programs through community outreach, fairs, and employer site visits
check_circleCollaborate with treatment teams to develop and implement recovery plans of care
check_circleManage a caseload of 20-30 individuals through job preparation, placement, and retention
check_circleMaintain detailed client records, progress reports, and compliance documentation

Requirements

verifiedBachelor's Degree required
verifiedMinimum of 1 year experience
verified1000+ hours experience working with individuals with severe and persistent mental illness
verifiedValid Wisconsin Driver's license
verifiedVehicle and insurance coverage
verifiedEffective computer skills

Benefits & Perks

check_circleCompetitive benefit program including medical, dental, vision, short and long-term disability, life insurance, retirement plan, and paid time offcheck_circleEligibility to participate in an incentive plan subject to terms and conditions

Company

Goodwill Industries of Southeastern Wisconsin, Inc.

Industry

Retail

Headquarters

Milwaukee, Wisconsin

Goodwill Industries of Southeastern Wisconsin, Inc. operates as a nonprofit retail organization based in Milwaukee, Wisconsin. The entity serves the Southeastern Wisconsin region and the Metropolitan Chicago area by assisting individuals facing employment barriers. For over a century, the organization has facilitated connections between job seekers and employers through its network of retail stores, laundry facilities, and staffing services. These social enterprises provide essential training, employment opportunities, and support services designed to help people advance their careers and improve their lives. As the largest Goodwill entity among 155 nonprofit organizations across North America, it maintains a significant footprint with more than 90 locations spanning a 23-county territory. In 2021 alone, the organization supported over 42,000 individuals experiencing employment challenges. During that same period, it successfully facilitated 4,105 job placements within the community. The organization's mission focuses on building skills and creating pathways to sustainable employment for residents in its service area.

Skills, education and keywords

Skills: Project Management, Change Management, Problem Solving, Data Analysis, Computer Skills, Case Management, Job Coaching, Job Preparation, Job Placement, Job Retention.

Education: Bachelor's Degree required.

Frequently asked questions about Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc.

What does a Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. do?expand_more

In this Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. role, you will develop employer partnerships to identify and customize job opportunities for individuals; market skills and strengths of job seekers to employers and employment agencies; provide counseling on career exploration, job seeking skills, and personal grooming; and assist newly employed individuals with orientation to employer policies and procedures.

What are the requirements for this Employment Specialist IPS CSP role?expand_more

To qualify for the Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. position, applicants should have: Bachelor's Degree required; Minimum of 1 year experience; 1000+ hours experience working with individuals with severe and persistent mental illness; Valid Wisconsin Driver's license; Vehicle and insurance coverage; and Effective computer skills.

Where is the Employment Specialist IPS CSP role at Goodwill Industries of Southeastern Wisconsin, Inc. located?expand_more

Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. is based in Downtown Milwaukee Post Office, 345, West Saint Paul Avenue, Menomonee River Valley, Milwaukee, Milwaukee County, Wisconsin, 53203, United States. This is a on-site role.

Is this Employment Specialist IPS CSP job remote, hybrid, or on-site?expand_more

Goodwill Industries of Southeastern Wisconsin, Inc. has listed this Employment Specialist IPS CSP role as on-site.

How much experience is required for this Employment Specialist IPS CSP role?expand_more

Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. typically requires 1+ years of relevant experience at the mid level level.

What skills do you need for the Employment Specialist IPS CSP role at Goodwill Industries of Southeastern Wisconsin, Inc.?expand_more

Key skills for Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. include Project Management; Change Management; Problem Solving; Data Analysis; Computer Skills; Case Management; Job Coaching; and Job Preparation.

What education is required for Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc.?expand_more

Educational requirements for this role: Bachelor's Degree required.

What category does the Employment Specialist IPS CSP role belong to?expand_more

Employment Specialist IPS CSP at Goodwill Industries of Southeastern Wisconsin, Inc. is part of the healthcare & nursing job category on Recrutus.

About Goodwill Industries of Southeastern Wisconsin, Inc.

As the largest Goodwill entity among 155 nonprofit organizations across North America, it maintains a significant footprint with more than 90 locations spanning a 23-county territory. In 2021 alone, the organization supported over 42,000 individuals experiencing employment challenges. During that same period, it successfully facilitated 4,105 job placements within the community. The organization's mission focuses on building skills and creating pathways to sustainable employment for residents in its service area.

Browse more roles: All Goodwill Industries of Southeastern Wisconsin, Inc. jobs, healthcare & nursing jobs on Recrutus.

Employment Specialist IPS CSP