Employee Experience Coordinator
Not Disclosed•Full-TimeOn-site
location_onSilvertip, Anchorage, 99523, United States
About Alyeska Resort
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!
Alaska is an incredible place, and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers an atmosphere where employees are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality professional or just starting out with an avid interest in ski area management or travel tourism, this is your chance to bring your passion to the heart of Alaska.
About the Role
As an Employee Experience Coordinator, you will be a key member of the People & Culture Team, responsible for ensuring a seamless, supportive, and engaging experience for all employees—particularly those living in our employee housing. This role is designed for a go-getter who prioritizes organization and attention to detail, thriving in a dynamic environment where unexpected challenges arise daily.
You will play a vital role in supporting employee satisfaction, well-being, and community life at the resort. Your day will blend office work with hands-on responsibilities, ranging from managing housing operations and tenant counseling to coordinating transportation and fostering community through employee programming. You will be on your feet, adapting to seasonal changes and special events, ensuring that every employee feels at home while living and playing where they work.
Hiring Process
If you are ready to begin your adventure, please apply today. We look forward to reviewing your application and potentially welcoming you to the team.
Equal Opportunity
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.
Work location
Work model: On-site
Silvertip, Anchorage, 99523, United States
Anchorage
Key Responsibilities
- check_circleSupport employee housing check-in, check-out, and room turnovers
- check_circleConduct property inspections to ensure facilities meet safety and maintenance standards
- check_circleManage housing assignments, address tenant inquiries, and resolve housing-related issues
- check_circleMaintain accurate housing records and coordinate room allocations
- check_circleSupervise property access, tenant safety, and adherence to housing regulations
- check_circleAddress tenant concerns, complaints, and conflicts in a professional manner
- check_circlePerform light housekeeping tasks including vacuuming, sweeping, and mopping common areas
- check_circleAssist with snow removal tasks to ensure safe access during winter weather
- check_circleAssist with employee engagement programs, events, and recognition initiatives
- check_circleMaintain and organize staff lounges and cafeteria areas for employee use
- check_circleServe as a registered driver to provide transportation for employees to programs and excursions
- check_circleCoordinate transportation schedules and logistics to ensure timely services
Requirements
- verifiedHigh school diploma or equivalent
- verifiedPrevious experience in employee housing or property management (preferred)
- verifiedProficiency in Microsoft Office Suite and property management software
- verifiedAbility to serve as a registered driver with a clean driving record
- verifiedKnowledge of housing regulations (plus)
- verifiedAdditional vocational or technical training in facilities management or hospitality (plus)
Nice to Have
Previous experience in employee housing management, property management, or related field. Knowledge of housing regulations and best practices. Familiarity with tenant management systems. Additional vocational or technical training in facilities management, hospitality, or a related field.
Benefits & Perks
check_circleEmployee housing for a small feecheck_circleFlexible work schedulescheck_circlePaid time off and holidayscheck_circleFree Mountain Pass for employees and qualified dependentsEmployee discounts on resort lodging, dining, and spa services
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Property Management Software, Tenant Management Systems, Facilities Management, Hospitality, Ski Area Management, Travel Tourism.
Education: High school diploma or equivalent is required; Additional vocational or technical training is a plus.
Frequently asked questions about Employee Experience Coordinator at Alyeska Resort
What does a Employee Experience Coordinator at Alyeska Resort do?expand_more
A Employee Experience Coordinator at Alyeska Resort is responsible for the following: Support employee housing check-in, check-out, and room turnovers; Conduct property inspections to ensure facilities meet safety and maintenance standards; Manage housing assignments, address tenant inquiries, and resolve housing-related issues; and Maintain accurate housing records and coordinate room allocations.
What are the requirements for this Employee Experience Coordinator role?expand_more
To qualify for the Employee Experience Coordinator at Alyeska Resort position, applicants should have: High school diploma or equivalent; Previous experience in employee housing or property management (preferred); Proficiency in Microsoft Office Suite and property management software; Ability to serve as a registered driver with a clean driving record; Knowledge of housing regulations (plus); and Additional vocational or technical training in facilities management or hospitality (plus).
Where is the Employee Experience Coordinator role at Alyeska Resort located?expand_more
Employee Experience Coordinator at Alyeska Resort is based in Silvertip, Anchorage, 99523, United States. This is a on-site role.
Is this Employee Experience Coordinator job remote, hybrid, or on-site?expand_more
Alyeska Resort has listed this Employee Experience Coordinator role as on-site.
How much experience is required for this Employee Experience Coordinator role?expand_more
Candidates for Employee Experience Coordinator at Alyeska Resort should have mid level.
What skills do you need for the Employee Experience Coordinator role at Alyeska Resort?expand_more
Key skills for Employee Experience Coordinator at Alyeska Resort include Microsoft Office Suite; Property Management Software; Tenant Management Systems; Facilities Management; Hospitality; Ski Area Management; and Travel Tourism.
What education is required for Employee Experience Coordinator at Alyeska Resort?expand_more
Educational requirements for this role: High school diploma or equivalent is required; and Additional vocational or technical training is a plus.
What category does the Employee Experience Coordinator role belong to?expand_more
Employee Experience Coordinator at Alyeska Resort is part of the maintenance job category on Recrutus.
About Alyeska Resort
Alyeska Resort operates as a comprehensive travel arrangements hub located in Girdwood, Alaska, offering a year-round destination for visitors and residents alike. Situated approximately 40 miles south of Anchorage, the property features over 300 guest rooms, multiple fine dining venues, a saltwater pool, and an active ski mountain. The facility is currently expanding its amenities with a 50,000-square-foot Nordic Spa scheduled for imminent opening. This location serves travelers seeking both adventure and relaxation, providing a base camp for exploring the surrounding rugged landscape which includes glaciers, bald eagles, and towering spruce trees. The resort caters to guests visiting during both summer and winter seasons, emphasizing the unique blend of luxury accommodations within a natural Alaskan setting. Additionally, the organization maintains a presence as an employer within the quaint town of Girdwood, inviting individuals to consider living and working in this distinct region.
Browse more roles: All Alyeska Resort jobs, maintenance jobs on Recrutus.