Director, Retail
Not Disclosed•Full-TimeOn-site
location_onRace Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
About the Team
The Xfinity Mobile Arena stands as one of the world's busiest arenas and the centerpiece of sports and entertainment in the greater Philadelphia region. Since opening in 1996, it has served as the home for the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, the Philadelphia Wings, and a diverse array of family shows and concerts. With 21,000 seats, the venue is a showcase for industry-leading operations and innovation in the live event experience, frequently featured in the national spotlight.
About the Role
The Director of Retail Operations serves as the strategic leader for all retail activities within the Xfinity Mobile Arena, as well as off-site operations aligned with team and partner initiatives. This role is critical to maintaining the arena's reputation as an innovator in the live event experience. The Director will oversee the full spectrum of retail operations for games, concerts, and events, ensuring seamless collaboration with Marketing, Communications, and Operations departments to deliver a first-in-class customer experience. The position demands a leader who can drive revenue growth, manage complex financial performance, and foster a culture of innovation and continuous improvement within the team.
Hiring Process
To be considered for this role, candidates must fully complete the application process on the follow-up screen after clicking "Apply Now" and being redirected. Please ensure all sections of the application are submitted to be reviewed.
Equal Opportunity
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Work location
Work model: On-site
Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Philadelphia, Pennsylvania
Key Responsibilities
- check_circleOversee all retail operations for games, concerts, and events
- check_circleHire, train, and develop staff to ensure high customer service
- check_circleDevelop and maintain operational policies and procedures
- check_circleManage the budget and financial performance of the retail operation
- check_circleDevelop strategies to improve customer experience and increase revenue
- check_circleCollaborate with other departments to ensure seamless operations
- check_circleLead replenishment and refreshing of retail spaces
- check_circleCoordinate markdown and liquidation of product
- check_circleEnsure compliance with legal, safety, security, and union regulations
Requirements
- verifiedBachelor's Degree
- verified5+ years of experience in a Sports Venue Retail Environment
- verifiedPrior leadership experience
- verified10 Years + relevant work experience
Nice to Have
Possessing a Bachelor's Degree
Benefits & Perks
check_circleBest-in-class benefits including options to support physical, financial, and emotional needs
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Retail Point-Of-Sale, Rfid Technology, E-Commerce Operations, Purchase Order Creation, Open-To-Buy Tracking.
Education: Bachelor's Degree preferred, with alternatives for coursework and experience.
Frequently asked questions about Director, Retail at Comcast Spectacor
What does a Director, Retail at Comcast Spectacor do?expand_more
A Director, Retail at Comcast Spectacor is responsible for the following: Oversee all retail operations for games, concerts, and events; Hire, train, and develop staff to ensure high customer service; Develop and maintain operational policies and procedures; and Manage the budget and financial performance of the retail operation.
What are the requirements for this Director, Retail role?expand_more
To qualify for the Director, Retail at Comcast Spectacor position, applicants should have: Bachelor's Degree; 5+ years of experience in a Sports Venue Retail Environment; Prior leadership experience; and 10 Years + relevant work experience.
Where is the Director, Retail role at Comcast Spectacor located?expand_more
Director, Retail at Comcast Spectacor is based in Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States. This is a on-site role.
Is this Director, Retail job remote, hybrid, or on-site?expand_more
Comcast Spectacor has listed this Director, Retail role as on-site.
How much experience is required for this Director, Retail role?expand_more
Director, Retail at Comcast Spectacor typically requires 10+ years of relevant experience at the executive level.
What skills do you need for the Director, Retail role at Comcast Spectacor?expand_more
Key skills for Director, Retail at Comcast Spectacor include Microsoft Office; Retail Point-Of-Sale; Rfid Technology; E-Commerce Operations; Purchase Order Creation; and Open-To-Buy Tracking.
What education is required for Director, Retail at Comcast Spectacor?expand_more
Educational requirements for this role: Bachelor's Degree preferred, with alternatives for coursework and experience.
What category does the Director, Retail role belong to?expand_more
Director, Retail at Comcast Spectacor is part of the consultancy job category on Recrutus.
About Comcast Spectacor
Comcast Spectacor is a prominent entity in the spectator sports industry, based in Philadelphia, Pennsylvania. The organization manages major entertainment venues and a diverse portfolio of professional athletic franchises. Its primary facility is the Xfinity Mobile Arena and complex, which serves as a hub for major events and games.
The company owns and operates several professional teams, including the Philadelphia Flyers of the National Hockey League and the Philadelphia Wings of the National Lacrosse League. Additionally, Comcast Spectacor is associated with T1 Entertainment & Sports, expanding its reach within the sports and entertainment sector. The organization focuses on delivering live sporting experiences to fans in the Philadelphia region and beyond.
Through its ownership of key venues and teams, Comcast Spectacor plays a significant role in the local sports landscape. The company's operations are centered on the management and growth of these professional sports assets. Its presence in Philadelphia underscores its commitment to the city's sports culture and community engagement.
Browse more roles: All Comcast Spectacor jobs, consultancy jobs on Recrutus.