Director of Site Operations

About Phil

At Phil, we are on a mission to help patients get convenient and affordable access to high-cost medication. As a Series D health-tech startup, we have built a multi-sided platform for the specialized and high-cost drugs that treat complex health conditions.

Our mobile experience helps patients seamlessly start and stay on treatment, including getting their medications covered by insurance. We partner with biosciences brands to get their medications to patients, while providing them data intelligence to improve their go-to-market strategies. The end result is healthier patients, an easier experience for doctors, and science reaching the people who need it.

For more information on Phil, visit phil.us

About the Role

We are looking for a senior operational leader to manage and support Phil's pharmacy team through a period of growth. This team, made up of highly motivated pharmacists, technicians, and administrative specialists, is critical for the timely and compliant processing of patient prescriptions. This role ensures we have the right people, processes, and structures in place to deliver on our mission.

This is a managerial role with a focus on people management, coordination, and the implementation of optimized business processes. You will be responsible for successful outcomes in areas such as productivity, quality control, and team engagement. While experience in pharma or healthcare is preferred, the ideal candidate must have experience managing medium to large-sized operational teams (40+) and the flexibility and eagerness to thrive in a startup environment.

Culture & Values

We balance attention to detail with swift execution. We need to do things quickly, and we need to do them well. Juggling those can be challenging, and this should be a strength. We thrive on change and operate flexibly; priorities can change quickly, so you must be nimble while positively bringing the team along for the ride.

We maintain a high bar across the board—from your own contributions to the people you work with to the products you work on. You will set the bar for operational excellence.

Work location

Work model: On-site

East 1st Avenue, Downtown Scottsdale, Scottsdale, Maricopa County, Arizona, 85251, United States

Scottsdale, Arizona

Key Responsibilities

check_circleDevelop operational strategy and production KPIs to achieve long-term goals
check_circleCoordinate with compliance specialists to ensure adherence to laws and regulations
check_circlePartner with internal teams to drive cross-functional initiatives
check_circleManage hiring, training, scheduling, and performance evaluations for pharmacy staff
check_circleStrengthen quality assurance programs to minimize internal errors
check_circleIdentify operational weaknesses and implement process improvements for efficiency
check_circleSupport healthcare providers by introducing the platform and resolving prescription issues

Requirements

verifiedBachelor's degree
verified10+ years of professional experience in a high-volume and extremely fast-paced, production-focused environment
verifiedProficiency in Excel/Sheets

Nice to Have

Experience in pharma or healthcare. Proficiency in Excel/Sheets.

Company

PHIL, Inc.

Industry

Pharmaceutical Manufacturing

Headquarters

San Francisco, CA

Medication access, simplified. We are on a mission to help patients get their medications quickly, easily and affordably

PHIL, Inc. operates within the pharmaceutical manufacturing sector and is headquartered in San Francisco, California. The company assists patients in obtaining medications through rapid, accessible, and affordable channels. It collaborates with pharmaceutical brands to develop technology-driven access programs designed to enhance patient outcomes, increase provider engagement, and improve brand performance metrics. The organization offers a platform supporting specialty-lite and branded retail therapies through two primary solutions: PHIL Core, a digital hub and fulfillment system, and PHIL Direct, a direct-to-patient 2.0 offering. These tools facilitate streamlined medication delivery and management for various stakeholders in the healthcare ecosystem. Data capabilities within the PHIL platform provide detailed visibility into channel performance. The system tracks real-time information at the script, provider, territory, and payer levels. This end-to-end visibility covers the entire patient access journey, allowing for precise analysis and strategic decision-making. Further information regarding the company's services is available at phil.us.

Skills, education and keywords

Skills: Excel, Sheets.

Education: Bachelor's degree required.

Frequently asked questions about Director of Site Operations at PHIL, Inc.

What does a Director of Site Operations at PHIL, Inc. do?expand_more

In this Director of Site Operations at PHIL, Inc. role, you will develop operational strategy and production kpis to achieve long-term goals; coordinate with compliance specialists to ensure adherence to laws and regulations; partner with internal teams to drive cross-functional initiatives; and manage hiring, training, scheduling, and performance evaluations for pharmacy staff.

What are the requirements for this Director of Site Operations role?expand_more

PHIL, Inc. is looking for candidates who meet the following requirements: Bachelor's degree; 10+ years of professional experience in a high-volume and extremely fast-paced, production-focused environment; and Proficiency in Excel/Sheets.

Where is the Director of Site Operations role at PHIL, Inc. located?expand_more

Director of Site Operations at PHIL, Inc. is based in East 1st Avenue, Downtown Scottsdale, Scottsdale, Maricopa County, Arizona, 85251, United States. This is a on-site role.

Is this Director of Site Operations job remote, hybrid, or on-site?expand_more

PHIL, Inc. has listed this Director of Site Operations role as on-site.

How much experience is required for this Director of Site Operations role?expand_more

Director of Site Operations at PHIL, Inc. typically requires 10+ years of relevant experience at the lead level.

What skills do you need for the Director of Site Operations role at PHIL, Inc.?expand_more

Key skills for Director of Site Operations at PHIL, Inc. include Excel; and Sheets.

What education is required for Director of Site Operations at PHIL, Inc.?expand_more

Educational requirements for this role: Bachelor's degree required.

What category does the Director of Site Operations role belong to?expand_more

Director of Site Operations at PHIL, Inc. is part of the healthcare & nursing job category on Recrutus.

About PHIL, Inc.

The organization offers a platform supporting specialty-lite and branded retail therapies through two primary solutions: PHIL Core, a digital hub and fulfillment system, and PHIL Direct, a direct-to-patient 2.0 offering. These tools facilitate streamlined medication delivery and management for various stakeholders in the healthcare ecosystem.

Data capabilities within the PHIL platform provide detailed visibility into channel performance. The system tracks real-time information at the script, provider, territory, and payer levels. This end-to-end visibility covers the entire patient access journey, allowing for precise analysis and strategic decision-making. Further information regarding the company's services is available at phil.us.

Browse more roles: All PHIL, Inc. jobs, healthcare & nursing jobs on Recrutus.

About Phil

About the Role

Culture & Values

Work location

Key Responsibilities

Requirements

Nice to Have

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Skills, education and keywords

Frequently asked questions about Director of Site Operations at PHIL, Inc.

About PHIL, Inc.

Skills Required