Director of Operations
Not Disclosed•Full-TimeOn-site
location_on617, Douglas Drive, Hoonah, Unorganized Borough, 99829, United States
About the Organization
Huna Totem Corporation is a Native-owned and operated enterprise dedicated to advancing the mission of the Huna people. The organization is deeply rooted in its values of being Culture-Driven, Community-Centric, and Business-Focused. As a Native-owned enterprise, Huna Totem offers Native Preference under P.L. 93-638 and is committed to fostering a workplace that reflects these cultural principles while delivering exceptional visitor experiences.
About the Operations Director Role
The Operations Director serves as a strategic leader for Independent Operations, ensuring operational excellence and financial accountability across tour programs, guest services, and retail. This role is pivotal in advancing the Huna Totem Corporation mission by delivering safe, high-quality, and culturally grounded visitor experiences. The Director works closely with the President of Tourism and the finance team to align daily logistics, staffing, and maintenance with long-term growth initiatives. Success in this position requires a deep commitment to Huna Totem's guiding principles and the ability to lead teams through seasonal fluctuations while maintaining a culture of safety and accountability.
About the General Laborer Role
The General Laborer provides essential hands-on support to the Facilities & Maintenance team at Icy Strait Point. This role is vital for maintaining safe, clean, and functional guest and employee areas within a high-volume tourism and marine environment. The position requires consistent physical labor and flexibility to work in all weather conditions, from rain and cold to variable coastal environments. The General Laborer collaborates with carpenters, public space crews, and heavy equipment operators to ensure the property remains ready for peak cruise days and daily operations.
Hiring Process & Application
Applicants must have proof of legal authority to work in the United States. Huna Totem Corporation is an Equal Employment Opportunity employer. For the General Laborer position, a valid driver's license is preferred. The organization values strong work ethic, reliability, and a commitment to safety above all else.
Equal Opportunity Statement
Huna Totem Corporation is an Equal Employment Opportunity employer, with Native Preference under P.L. 93-638. We consider qualified applicants regardless of background and are committed to building a diverse and inclusive workforce.
Work location
Work model: On-site
617, Douglas Drive, Hoonah, Unorganized Borough, 99829, United States
Hoonah
Key Responsibilities
- check_circleOversee day-to-day operations of tours, retail, food & beverage, and guest services
- check_circleDevelop and implement operational procedures to enhance safety and service quality
- check_circleCoordinate staffing levels and schedules in alignment with seasonal business needs
- check_circleSupport accounting functions including budgeting, forecasting, and expense tracking
- check_circleRecruit, train, and mentor operations team members to foster a culture of safety
- check_circlePartner with Marketing and Maintenance teams to optimize tour performance
- check_circleAssist carpenters with construction, repair, and maintenance projects
- check_circleMaintain clean and organized work areas and follow all safety procedures
- check_circlePerform heavy lifting, carrying, and moving of materials up to 75 lbs
Requirements
- verifiedBachelor's degree in Business Administration, Tourism Management, Accounting, or related field
- verifiedMinimum five (5) years of experience in management of tourism, operations, or hospitality
- verifiedExperience with food & beverage and retail oversight
- verifiedExperience with tour operations
- verifiedWorking knowledge of accounting software (QuickBooks, ADP, or similar)
- verifiedProficiency with Microsoft Office Suite (Excel, Word, Outlook)
- verifiedKnowledge of Alaska Native culture, tourism, and community relations
- verifiedAbility to perform physically demanding work for extended periods
- verifiedComfortable working around heavy equipment and construction environments
- verifiedStrong work ethic, reliability, and attention to safety
Nice to Have
Bachelor's degree in Business Administration, Tourism Management, Accounting, or a related field. Experience with accounting processes, budget management, and financial reporting. Knowledge of Alaska Native culture, tourism, and community relations. Construction, maintenance, or outdoor labor experience. Valid driver's license.
Similar Job Opportunities
Skills, education and keywords
Skills: Quickbooks, Adp, Microsoft Office Suite, Excel, Word, Outlook, Osha Standards.
Education: Bachelor's degree in Business Administration, Tourism Management, Accounting, or related field preferred.
Frequently asked questions about Director of Operations at Huna Totem Corporation
What does a Director of Operations at Huna Totem Corporation do?expand_more
In this Director of Operations at Huna Totem Corporation role, you will oversee day-to-day operations of tours, retail, food & beverage, and guest services; develop and implement operational procedures to enhance safety and service quality; coordinate staffing levels and schedules in alignment with seasonal business needs; and support accounting functions including budgeting, forecasting, and expense tracking.
What are the requirements for this Director of Operations role?expand_more
Huna Totem Corporation is looking for candidates who meet the following requirements: Bachelor's degree in Business Administration, Tourism Management, Accounting, or related field; Minimum five (5) years of experience in management of tourism, operations, or hospitality; Experience with food & beverage and retail oversight; Experience with tour operations; Working knowledge of accounting software (QuickBooks, ADP, or similar); and Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
Where is the Director of Operations role at Huna Totem Corporation located?expand_more
Director of Operations at Huna Totem Corporation is based in 617, Douglas Drive, Hoonah, Unorganized Borough, 99829, United States. This is a on-site role.
Is this Director of Operations job remote, hybrid, or on-site?expand_more
Huna Totem Corporation has listed this Director of Operations role as on-site.
How much experience is required for this Director of Operations role?expand_more
Director of Operations at Huna Totem Corporation typically requires 5+ years of relevant experience at the executive level.
What skills do you need for the Director of Operations role at Huna Totem Corporation?expand_more
Key skills for Director of Operations at Huna Totem Corporation include Quickbooks; Adp; Microsoft Office Suite; Excel; Word; Outlook; and Osha Standards.
What education is required for Director of Operations at Huna Totem Corporation?expand_more
Educational requirements for this role: Bachelor's degree in Business Administration, Tourism Management, Accounting, or related field preferred.
What category does the Director of Operations role belong to?expand_more
Director of Operations at Huna Totem Corporation is part of the logistics & warehouse job category on Recrutus.
About Huna Totem Corporation
Huna Totem Corporation operates as a for-profit entity under the Alaska Native Claims Settlement Act, with its headquarters located in Juneau, Alaska. The organization functions within the executive offices sector, focusing on strategic governance and long-term asset management. Its core mission centers on delivering economic benefits to current and future generations of shareholders through sustainable business growth. Additionally, the corporation maintains a commitment to owning and controlling its lands in perpetuity. A significant aspect of its operations involves encouraging and preserving the cultural values of its Native people. By integrating financial objectives with cultural stewardship, the company supports its shareholders while honoring its heritage. This approach ensures that business activities contribute to both economic stability and the continuity of community traditions. The entity serves its shareholders by balancing profit generation with the protection of ancestral lands and cultural identity.
Browse more roles: All Huna Totem Corporation jobs, logistics & warehouse jobs on Recrutus.