Director, Human Resources
Not Disclosed•Full-TimeHybrid
location_on1470-1472, West Argyle Street, Andersonville, Lake View Township, Chicago, Cook County, Illinois, 60640, United States
About the Role
The Director, Human Resources serves as a strategic and operational leader dedicated to delivering comprehensive HR support across the organization. This position is pivotal in shaping a high-performing culture while balancing operational needs, employee experience, and regulatory requirements. You will lead the HR Business Partner function and own all aspects of employee and labor relations, ensuring a seamless alignment between people strategies and business objectives.
In this hybrid capacity, you will partner closely with leadership to drive workforce effectiveness and manage employee relations risk. A critical component of this role involves supporting a unionized workforce, managing union engagement, and interpreting contracts. You will oversee the full spectrum of People Operations, including Benefits, Compensation, Payroll, HRIS, Recruitment, and Learning & Development, ensuring efficient, service-oriented processes across the entire employee lifecycle.
Work Environment & Culture
HHCS is committed to providing a work environment that is free from discrimination and harassment. We believe in a culture of collaboration, emotional intelligence, and professional judgment. As a nonprofit organization, our mission drives us to serve participants throughout the Chicago area, including the North and South sides as well as the suburbs. Program sites often operate on a 24/7 basis, requiring flexibility in scheduling and location to meet the needs of our community and contractual obligations.
This role is based in Chicago, IL, with a hybrid work arrangement. You are expected to be on-site at least three days per week to facilitate in-person meetings and collaboration. While remote work is available when appropriate, the ability to report to various locations temporarily or permanently is essential to support our diverse program sites.
Equal Opportunity Employer
HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. We are committed to diversity and inclusion, prohibiting discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.
Work location
Work model: Hybrid
1470-1472, West Argyle Street, Andersonville, Lake View Township, Chicago, Cook County, Illinois, 60640, United States
Chicago, Illinois
Key Responsibilities
- check_circleServe as a trusted advisor to leaders on workforce strategy and organizational design
- check_circleLead the HR Business Partner function to deliver consistent organizational support
- check_circleManage union engagement, grievances, and contract interpretation for a unionized workforce
- check_circleLead employee relations investigations and advise leadership on disciplinary actions
- check_circleOversee People Operations teams including Benefits, Compensation, Payroll, HRIS, and Recruitment
- check_circleDevelop and maintain HR processes, SOPs, and service-level expectations to ensure consistency
- check_circleEnsure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, and other regulatory requirements
- check_circleOversee the design and management of learning and leadership development initiatives
Requirements
- verifiedBachelor's Degree in HR management, business administration, or related fields
- verifiedMaster's degree preferred
- verifiedMinimum 10 years of progressive HR experience
- verifiedMinimum 7 years of HR management at Director level or above
- verifiedExperience working in a union environment and with grievance management
- verifiedSHRM PHR or SPHR certification required
- verifiedProficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems
Nice to Have
Master's degree. Work experience in a nonprofit organization. Lean or other process improvement certification.
