Director Client Development
Not Disclosed•Full-TimeRemote
location_onLincoln Post Office, 700, R Street, Haymarket, Lincoln, Lancaster County, Nebraska, 68508, United States
About ReSource Pro
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, we are a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation.
Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing us among the top 0.02% of repeat honorees across all sectors in the Inc. list's 40+ year history.
About the Role
ReSource Pro is seeking a Director, Client Development to lead and develop a high-performing team of professionals responsible for achieving sales targets and client retention objectives. You will drive disciplined execution across the full sales lifecycle, ensuring strong pipeline generation, accurate forecasting, and the strengthening of executive-level client relationships.
We hire the best because our service is only as good as the people delivering it. You will join a team committed to our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. In this role, you will maintain accountability for a portfolio of key accounts while establishing the deal governance and qualification rigor necessary to improve win rates and sales efficiency.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration. Our goal is to be where our clients are, so a significant portion of this role will be spent traveling.
Hiring Process
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.
The standard interview process includes:
- Behavioral interview with Talent Acquisition
- Online talent assessment
- Hiring Manager interview
Additional interview steps may be added depending on the position or if further evaluation is needed.
Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Equal Opportunity
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Work location
Work model: Remote
Lincoln Post Office, 700, R Street, Haymarket, Lincoln, Lancaster County, Nebraska, 68508, United States
Lincoln, Nebraska
Key Responsibilities
- check_circleConduct quarterly and annual performance reviews tied to sales outcomes and account growth
- check_circleSupport the team in the field through client visits and remote calls to advance the sales pipeline
- check_circleEnsure client satisfaction and retention by fostering trusted partner relationships
- check_circleContribute to the development of organizational business development standards and cross-team learning initiatives
- check_circleMaintain individual contributor account management responsibilities for a portfolio of key accounts
- check_circleBuild, develop, and lead a team of client advisors to drive performance and achieve sales targets
- check_circleCollaborate with on- and offshore delivery teams to troubleshoot concerns and negotiate renewal terms
Requirements
- verifiedBachelor's degree in a related field of study
- verified10–15 years of experience in sales and/or account management within insurance, BPO, or a related industry
- verified7+ years of experience in leading and managing professional teams
- verifiedProficiency with Salesforce (or other CRMs) and the Microsoft Office Suite
- verifiedWillingness to travel more than 60% of the time
- verifiedCandidates must reside within the United States
Nice to Have
Industry designations such as CIC, CPCU, AINS, or CRS.
Benefits & Perks
check_circle100% paid employee health insurance available on Day 1check_circleEligible for all medical, dental, and vision benefits on Day 1check_circleInternet stipend-eligible for remote positionscheck_circle401k with employer match, vested on Day 1check_circleHSA/FSA availablecheck_circleLong Term and short-term disability employer-providedcheck_circleGenerous PTO plan with paid holidays and floating holidayscheck_circleComprehensive wellness program and prioritization of employee health
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