Desktop Administrator II, IT Infrastructure
Not Disclosed•Full-TimeHybrid
location_onHybrid
Why Join the Ryan Team?
At Ryan, we foster an award-winning culture that prioritizes our people. We offer a supportive environment with hybrid and remote work options, ensuring a healthy work-life balance. Our benefits package is designed to support you and your family, including generous personal time off, up to 20 weeks of parental leave top-up (including adoption), and health and dental benefits effective from day one. We also invest in your well-being and growth with a monthly gym membership or equipment reimbursement, an RRSP with employer match, and tuition reimbursement after one year of service.
About the Role
The Desktop Administrator II serves as a vital link in maintaining and managing our distributed desktop and laptop systems and software. This role is essential for ensuring seamless operations across our global network, including liaising with teams in the United States and India. You will be the face of our IT support, creating a positive team experience while assisting users with questions, problems, and training needs.
In this position, you will not only install, configure, and troubleshoot server applications and desktop hardware but also drive efficiency through process automation. You will work in a dynamic, French-speaking corporate environment where bilingual proficiency in French and English is required to effectively communicate with clients and colleagues. Your work directly impacts our ability to deliver value by ensuring our systems are secure, compliant, and running at peak performance.
Hiring Process
We are looking for candidates who are ready to contribute immediately. This role requires a valid driver's license and the ability to travel independently up to 20% of the time. The ideal candidate will have a high-school diploma or GED, along with two to four years of related desktop administration experience. While certifications in User Operating Systems, Microsoft Exchange, and Active Directory are preferred, a strong foundation in systems administration tools and scripting is essential.
Equal Opportunity Employer
Ryan is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and consider qualified applicants regardless of disability or veteran status.
Work location
Work model: Hybrid
Hybrid
Key Responsibilities
- check_circleAdminister Microsoft Exchange mailboxes and Active Directory users
- check_circleMaintain desktop operating systems with current security patches
- check_circleDocument and maintain system configurations for disaster recovery
- check_circleContribute to efficiency improvements through process automation
- check_circleManage Active Directory, DNS, and print subsystems
- check_circleDiagnose and repair desktop and laptop hardware components
- check_circleEnsure compliance with desktop software licensing standards
- check_circleTrain employees and assist with product failure analysis
- check_circleInstall, configure, and troubleshoot server applications and racks
- check_circlePerform system backups, recovery, and new software installations
- check_circle
Requirements
- verifiedHigh-school diploma or GED
- verified2 to 4 years desktop administration experience
- verifiedProficiency in spoken and written French and English
- verifiedExperience working in a French-speaking corporate environment
- verifiedValid driver's license
- verifiedBasic knowledge of Microsoft Word and Access
- verifiedIntermediate knowledge of Microsoft Excel, Outlook, Internet navigation, systems administration tools, and scripting/automation tools
- verifiedUser Operating Systems, Microsoft Exchange, and Active Directory certifications preferred
Nice to Have
User Operating Systems, Microsoft Exchange, and Active Directory certifications
Benefits & Perks
check_circleHybrid and Remote Work Optionscheck_circleGenerous Personal Time Off (PTO) Benefitscheck_circleUp to 20 Weeks of Parental Leave Top-up (Adoption Included)check_circleMonthly Gym Membership OR Gym Equipment ReimbursementHealth and Dental Benefit Eligibility Effective Day One
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Word, Microsoft Access, Microsoft Excel, Outlook, Internet Navigation, Systems Administration Tools, Scripting, Automation Tools, User Operating Systems, Microsoft Exchange.
Education: High-school diploma or GED required.
Frequently asked questions about Desktop Administrator II, IT Infrastructure at tax.com
What does a Desktop Administrator II, IT Infrastructure at tax.com do?expand_more
Day-to-day, the Desktop Administrator II, IT Infrastructure at tax.com will administer microsoft exchange mailboxes and active directory users; maintain desktop operating systems with current security patches; document and maintain system configurations for disaster recovery; and contribute to efficiency improvements through process automation.
What are the requirements for this Desktop Administrator II, IT Infrastructure role?expand_more
tax.com is looking for candidates who meet the following requirements: High-school diploma or GED; 2 to 4 years desktop administration experience; Proficiency in spoken and written French and English; Experience working in a French-speaking corporate environment; Valid driver's license; and Basic knowledge of Microsoft Word and Access.
Where is the Desktop Administrator II, IT Infrastructure role at tax.com located?expand_more
Desktop Administrator II, IT Infrastructure at tax.com is based in Hybrid. This is a hybrid role.
Is this Desktop Administrator II, IT Infrastructure job remote, hybrid, or on-site?expand_more
tax.com has listed this Desktop Administrator II, IT Infrastructure role as hybrid.
How much experience is required for this Desktop Administrator II, IT Infrastructure role?expand_more
Desktop Administrator II, IT Infrastructure at tax.com typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Desktop Administrator II, IT Infrastructure role at tax.com?expand_more
Key skills for Desktop Administrator II, IT Infrastructure at tax.com include Microsoft Word; Microsoft Access; Microsoft Excel; Outlook; Internet Navigation; Systems Administration Tools; Scripting; and Automation Tools.
What education is required for Desktop Administrator II, IT Infrastructure at tax.com?expand_more
Educational requirements for this role: High-school diploma or GED required.
What category does the Desktop Administrator II, IT Infrastructure role belong to?expand_more
Desktop Administrator II, IT Infrastructure at tax.com is part of the it job category on Recrutus.
About tax.com
tax.com operates within the software development industry, with its headquarters based in Dallas, TX. The company provides technology solutions designed to assist organizations in navigating complex business tax environments. These tools are built upon the expertise of seasoned tax professionals from Ryan, ensuring the platform reflects deep industry knowledge and practical experience. The software focuses on delivering responsive and intelligent capabilities that enable businesses to manage critical financial operations with speed and confidence.
The platform supports a wide range of tax-related functions, including compliance management, reporting, and workflow automation. Specific areas of coverage include property tax, unclaimed property, transfer pricing, and indirect taxes. Additionally, the system assists organizations in handling grants, credits, and incentives. By integrating these capabilities into a single solution, tax.com helps companies streamline their tax processes and adapt to a changing regulatory landscape without the need for manual intervention or disjointed systems.
Browse more roles: All tax.com jobs, it jobs on Recrutus.