Dental Office Assistant - Business Assistant
Not Disclosed•Full-TimeOn-site
location_on835, Piper Lane, Lower Makefield Township, Bucks County, Pennsylvania, 19067, United States
Shady Brook Family Dental is a thriving practice located in Yardley, serving as a unique hub within the Heartland Dental network. As part of a 9-person team, we thrive on collaboration, communication, and community. Our state-of-the-art practice is designed to be a warm and inviting environment for both our patients and team members, reflecting the specific needs of our local community.
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support to over 1,800 dental offices across 39 states. We are committed to a culture that fosters strong team building, continuous learning, and a patient-first mindset. Recently recognized by Newsweek as one of America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024, we stand out among 1.5 million companies for our dedication to our people.
As a Dental Receptionist, you will be the welcoming face of our front office, creating a great first impression for every patient who walks through our doors. This role is designed for a hard-working and motivated individual who brings a passion for helping the team provide the best patient care to the community.
You will work in an environment that encourages camaraderie and partnership, where patients come first and continuous learning is the norm. Your day will involve managing the flow of the office, from greeting patients and answering phones to handling complex insurance communications. You will utilize Dentrix to manage scheduling and records, ensuring seamless coordination for multiple providers. Additionally, you will play a key role in the financial health of the practice by filing insurance claims, verifying benefits, and reviewing treatment plan fees with patients.
To join our team, candidates must be available for a full-time schedule with rotating shifts (Monday 12pm-8pm, Tuesday 9am-6pm, Wednesday 12pm-8pm, Thursday 7:30am-3pm, and Friday 7:30am-3pm). The position offers a competitive salary range of $20-$22/hr based on experience, along with comprehensive benefits including health insurance, retirement savings, and paid time off.
As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions prior to starting employment. This test will be arranged during the pre-employment process. (Note: This requirement is not applicable in the states of Florida and Tennessee).
At Heartland Dental, we are committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. We consider qualified applicants regardless of background, ensuring a supportive and equitable workplace for everyone.
Work model: On-site
835, Piper Lane, Lower Makefield Township, Bucks County, Pennsylvania, 19067, United States
Lower Makefield Township, Pennsylvania
1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience.
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Experience
1+ yrs (Entry Level)
Job Type
Full-Time