
location_on122, Elmwood Road, Fairless Hills, Falls Township, Bucks County, Pennsylvania, 19030, United States
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we are looking for talented people who want to help.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Data Center Technician, you will play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. This team works in an environment that operates 24/7, requiring you to be willing to work both independently and with a team.
In this role, you will take ownership of technical issues, solving problems at their root while stepping back to understand the broader context. You will serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors. Your day-to-day involves installing equipment, creating documentation, innovating solutions, and fixing problems within the data center space. You will maintain service level agreements through the implementation of proactive issue detection and reporting, responding to operational incidents that impact service availability.
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Important Notes:
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Skills: Aws, Server Rack Installations, Hardware Break-Fix, Network Troubleshooting, Network Design, Network Protocols, Layer 1/2 Troubleshooting, Ticketing System, Data Center.
Education: High school or equivalent diploma required; Associate's degree in computer science or equivalent experience preferred.
Work model: On-site
122, Elmwood Road, Fairless Hills, Falls Township, Bucks County, Pennsylvania, 19030, United States
Falls Township, Pennsylvania
Experience working in a Data Center environment. An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.).
Amazon, headquartered in Seattle, WA, operates within the software development industry and is guided by principles including customer obsession, passion for invention, operational excellence, and long-term thinking. The organization focuses on building technologies, inventing products, and delivering services designed to change lives. It combines the scope and capabilities of a large enterprise with the agility and spirit of a smaller entity, making quick decisions and embracing innovation without fear of failure.
Amazonians research and develop a wide range of technologies, from Amazon Web Services to Alexa, on behalf of a global customer base that includes shoppers, sellers, content creators, and developers. The company's mission centers on being Earth's most customer-centric organization, ensuring that all actions, goals, projects, and inventions prioritize the customer above all else.
The concept of "Day 1" defines the company's enduring approach, maintaining the same mindset as its first day to make smart, fast decisions, stay nimble, and continue inventing. This philosophy drives the company to consistently delight customers while navigating the evolving landscape of technology and service delivery.
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