D365 Support Analyst

About Us

Carl Buddig and Company is a respected name in the meat manufacturing industry with a legacy spanning over 80 years. Founded as a family-owned business, we have evolved into a leading producer of premium meat products, including renowned lunchmeats, ready-to-eat cooked meats under our Kingsford, LLC division, and savory snack meats from Old Wisconsin.

As a third-generation family business, our success is anchored in our commitment to quality, innovation, and community. With a workforce of 2,500 dedicated team members spread across Illinois, Wisconsin, and Indiana, we continue to expand, driven by a vision for excellence and a responsiveness to evolving consumer preferences.

At Carl Buddig and Company, we foster a culture centered around teamwork and innovation. We strive to create an environment that values creativity and collaboration, ensuring every team member is empowered to contribute to our collective goals. Our dedication extends beyond our business operations; we actively support charitable initiatives and community organizations through direct contributions, volunteer work, and partnerships, aiming to make a positive impact on the communities that have supported us.

About the Role

The D365 Support Analyst plays a critical role in ensuring the smooth and efficient use of Microsoft Dynamics 365 across our organization. You will serve as the primary point of contact for users seeking support and guidance, resolving both functional and technical issues that arise. As a key team member, you will work closely with various business units to understand their needs, identify pain points, and offer solutions that enhance their workflows.

This position requires a balance of technical knowledge and business acumen. You will need to understand how D365 is utilized in different business contexts—from Finance and Operations to Supply Chain and Sales—and translate technical solutions into tangible business value. Your day-to-day involves addressing user queries, troubleshooting system functionality, and proactively identifying opportunities to improve business processes. You will also assist in the training and onboarding of new users, helping them become proficient in leveraging the system effectively for their daily operations.

As part of our commitment to continuous improvement, you will act as a liaison between end-users and technical teams, participating in system enhancements and upgrades to drive the overall growth and efficiency of the business. This role is ideal for someone who is passionate about technology, enjoys problem-solving, and is eager to support a dynamic and evolving business environment.

Location and Work Model

This is an on-site position located at our Tinley Park Corporate Office in Tinley Park, IL. The role operates on the 1st shift. While the majority of the work is performed at a computer, you may periodically need to visit the plant, where noise levels can be distracting and airborne particulates may be present.

Equal Opportunity Employer

Carl Buddig and Company is an Equal Opportunity Employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.