Customer Service Representative

About the Role

U-Haul is seeking friendly, motivated individuals to serve as the face of our company. As a Customer Service Representative, you will be part of a supportive team dedicated to ensuring customers receive exceptional help on their journeys. Your day will involve inspecting and maintaining equipment, assisting customers with U-Haul products and services, and utilizing up-to-date technology to dispatch and return rentals. This role offers on-the-job education and opportunities to grow within a company that values career stability and advancement.

Hiring Process & Benefits

We operate on the motto 'Hire Fast, Pay Fast.' You can start today and get paid today! The process involves scheduling two hands-on working interviews, for which you will be paid. New hires are also eligible for a $100 hiring bonus and a $300 cash bonus upon completing the U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program.

Beyond immediate bonuses, U-Haul offers a comprehensive benefits package including health, dental, and vision plans, a 401(k) Savings Plan, and an Employee Stock Ownership Plan (ESOP). We also provide discounts on technology and travel, gym and mindset app reimbursements, and various insurance options.

Work Environment & Culture

The work environment involves moderate risks requiring special safety precautions, such as working around moving parts or machinery. The role requires physical exertion, including moving equipment weighing a minimum of 50 lbs. and positioning oneself to reach objects at varying heights.

U-Haul Holding Company is committed to creating a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products in specific states as part of our commitment to a healthy work environment.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable law. Individual accommodations are available for applicants participating in the selection process.