Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_onEast 8th Street, Central Business District KC, Kansas City, Jackson County, Missouri, 64106, United States
About UniFirst
UniFirst is an international leader in the $18 billion garment services industry, employing over 14,000 team partners to serve 300,000 business locations across the U.S., Canada, and Europe. For 80 years, we have balanced the stability of a 2 billion-dollar organization with the unique "family culture" of a small company. Our commitment to excellence has earned us spots on Selling Power magazine's "Best Companies to Sell For" list and Forbes' "Platinum 400 – Best Big Companies" list.
About the Role
We are seeking a dedicated Customer Service Representative to serve as a vital liaison between our customers and the company. In this role, you will be a key player in delivering outstanding service, managing accounts, and providing administrative support to our Sales Department. You will handle inquiries via telephone and email, resolve account conflicts, and process credits and exchanges. This position offers an immediate opening with on-the-job training, allowing you to grow within a dynamic environment where you will work collaboratively with the team while also managing tasks independently.
Our Culture and Values
At UniFirst, our unique community culture is what sets us apart. We foster an environment packed with different cultures, personalities, and backgrounds, believing that it takes many kinds of people to make us successful. We emphasize continuous learning and professional development, offering robust training modules and avenues for internal career mobility. We love to promote from within, helping our team partners reach their full potential.
Hiring Process and Application
If you are ready to join a growing company with a 5-day work week and weekends off, please apply. UniFirst Recruiters will not ask for personal financial information during the application process; please be vigilant against fraudulent requests. If you require accommodation for any part of the application process due to a medical condition or disability, please contact TalentAcquisition@unifirst.com or call 800-347-7888 to discuss your needs.
Equal Opportunity Employer
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Work location
Work model: On-site
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Outlook, Excel, Word, Teams, Accounts Receivable, Customer Service, Data Entry, Math.
Education: High School diploma or GED equivalent is recommended.
Frequently asked questions about Customer Service Representative at UniFirst Corporation
What does a Customer Service Representative at UniFirst Corporation do?expand_more
A Customer Service Representative at UniFirst Corporation is responsible for the following: Assist customers by answering questions related to accounts, procedures, and services via telephone or email; Provide excellent customer service to both customers and UniFirst personnel; Perform accounts receivable duties including calling on outstanding accounts and processing credits; and Partner with and provide administrative support to the Sales Department.
What are the requirements for this Customer Service Representative role?expand_more
UniFirst Corporation is looking for candidates who meet the following requirements: 2 years of Customer Service experience in an administrative setting preferred; Prior Accounts Receivable experience highly encouraged; High School diploma or GED equivalent recommended; Proficient knowledge of Microsoft Office products; and Comfortable performing basic mathematical skills.
Where is the Customer Service Representative role at UniFirst Corporation located?expand_more
Customer Service Representative at UniFirst Corporation is based in East 8th Street, Central Business District KC, Kansas City, Jackson County, Missouri, 64106, United States. This is a on-site role.