Customer Service
Not Disclosed•Full-TimeOn-site
location_on4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States
We are currently seeking a dependable and personable Customer Service Representative to join our in-office team. As the first point of contact for customers visiting our location, you will play an important role in delivering a welcoming and solution-focused experience. From answering questions to resolving concerns, your support will help strengthen customer satisfaction and long-term relationships.
The ideal candidate enjoys interacting with people, communicates confidently, and is motivated to grow professionally. You’ll collaborate with colleagues across departments to ensure every customer receives timely and effective assistance.
Work location
Work model: On-site
4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States
Dallas, Texas
Key Responsibilities
- check_circleWelcome customers in person and provide knowledgeable support regarding products and services
- check_circleOffer clear and accurate information about pricing, features, and company offerings
- check_circleHandle customer inquiries and resolve issues efficiently and courteously
- check_circleRecord customer conversations, updates, and resolutions accurately in company systems
- check_circleConduct follow-ups when necessary to confirm complete issue resolution
- check_circleAssist customers with purchases, modifications, returns, or cancellations
- check_circleGather and communicate customer feedback to leadership
- check_circleSupport in-store promotional efforts and help communicate special offers
Requirements
- verifiedHigh school diploma or equivalent
- verifiedPrevious experience in a customer-facing role preferred
- verifiedStrong written and verbal communication abilities
- verifiedAbility to manage multiple tasks
- verifiedEffective problem-solving skills
- verifiedFlexible schedule with occasional weekend or holiday availability
Nice to Have
Additional education beyond high school. Previous experience in a customer-facing role.
Similar Job Opportunities
Skills, education and keywords
Education: High school diploma or equivalent required.
Frequently asked questions about Customer Service at Platinum Coastal Group
What does a Customer Service at Platinum Coastal Group do?expand_more
Day-to-day, the Customer Service at Platinum Coastal Group will welcome customers in person and provide knowledgeable support regarding products and services; offer clear and accurate information about pricing, features, and company offerings; handle customer inquiries and resolve issues efficiently and courteously; and record customer conversations, updates, and resolutions accurately in company systems.
What are the requirements for this Customer Service role?expand_more
Platinum Coastal Group is looking for candidates who meet the following requirements: High school diploma or equivalent; Previous experience in a customer-facing role preferred; Strong written and verbal communication abilities; Ability to manage multiple tasks; Effective problem-solving skills; and Flexible schedule with occasional weekend or holiday availability.
Where is the Customer Service role at Platinum Coastal Group located?expand_more
Customer Service at Platinum Coastal Group is based in 4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States. This is a on-site role.
Is this Customer Service job remote, hybrid, or on-site?expand_more
Platinum Coastal Group has listed this Customer Service role as on-site.
How much experience is required for this Customer Service role?expand_more
Candidates for Customer Service at Platinum Coastal Group should have entry level.
What education is required for Customer Service at Platinum Coastal Group?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Customer Service role belong to?expand_more
Customer Service at Platinum Coastal Group is part of the customer services job category on Recrutus.