Customer Production Trainer-Print Industry

About the Role

As a Customer Production Trainer in the Print Industry, you will serve as a vital bridge between Canon's advanced imaging technology and our customers' success. This national position is designed to empower users by conducting comprehensive training on Canon and third-party hardware and software products, both on-site at customer locations and remotely. You will be responsible for delivering instructional courses on key systems including Canon imagePRESS, VarioPrint, IX, ColorStream, and ProStream, as well as Fiery and PRISMAsync platforms. Your role extends beyond instruction to creating documentation and knowledge reinforcement tools that ensure long-term user proficiency.

This is a dynamic, travel-intensive role requiring approximately 75% travel across the nation. You will act as a technical liaison, communicating with sales executives, technicians, and customers to facilitate escalation-level solution support and stay current with technological changes through manufacturer seminars. The position demands a unique blend of technical expertise and a coaching personality, allowing you to distill complex technical solutions into simple, understandable terms for diverse audiences.

About Canon U.S.A.

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States, Latin America, and the Caribbean. With a parent company that has ranked in the top-10 for U.S. patents granted for 41 consecutive years, we are driven by a mission to exceed customer expectations with our technologies while enriching the lives of our local communities and staff. Our culture is built on the Kyosei philosophy of social and environmental responsibility, fostering a team environment defined by integrity, respect, empowerment, and a strong cooperative spirit.

We believe that talent fosters innovation. Our employees are known for their strong work ethic, creativity, and a shared sense of pride in what they do individually and as a team. Joining us means becoming part of a global digital imaging leader with an unparalleled reputation for quality, where you can find purpose, opportunity, and impactful work.

Equal Opportunity

Canon U.S.A., Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We comply with all applicable federal, state, and local laws and mandates.

Application Instructions

To ensure the validity of your application, please apply directly through the Canon U.S.A. Careers site. We do not support visa sponsorship; all applicants must be legally authorized to work in the United States and reside in the U.S. at the time of hire. For a complete list of current openings, please visit our official careers portal.