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  1. Home
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  3. it
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  5. Credit Support Manager II (LSCS13)
JPMorganChase logo

Credit Support Manager II (LSCS13)

Not Disclosed•Full-TimeOn-site

location_on6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States

Apply Now

About the Role

Elevate your career as a Credit Support Manager at JPMorganChase, where your leadership will drive transformative projects and shape the future of our industry. In this pivotal role, you will lead and manage strategic programs from conception to execution, ensuring alignment of operations with our broader business strategy and vision. Your work will have a significant impact across various departments, requiring you to apply broad management principles alongside deep expertise in data analytics and digital proficiency.

You will serve as a bridge between operational areas and vendors, managing application production issue resolution and championing continuous improvement through AI, LLMs, and automation. This position demands a strategic thinker who can analyze procedures, support technology enhancements, and make informed decisions that directly affect business outcomes. Beyond technical execution, you will foster a culture of inclusivity and team growth, utilizing conflict management skills to resolve issues and build collaborative environments.

Team Context

Join a dynamic team that values innovation and collaboration, offering unparalleled opportunities for professional growth and mobility. We are a company that invests in your development and celebrates your achievements, providing a supportive environment where you can leverage your expertise to make a tangible impact. As part of our commercial wholesale lending group, you will develop a deep understanding of our products to enhance the quality of credit support services we deliver to internal business partners.

Hiring Process

Candidates selected for this role will be expected to travel as required to support initiatives and business needs. The selection process focuses on identifying individuals with proven expertise in managing complex projects, strong analytical capabilities, and the ability to thrive in a high-paced, detail-oriented financial services environment.

Equal Opportunity

JPMorganChase is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We consider qualified applicants regardless of background, ensuring that our teams reflect the communities we serve.

Work location

Work model: On-site

location_on

6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States

Worthington, Ohio

Key Responsibilities

  • check_circleManage application production issue resolution and vendor engagement activities
  • check_circleLead the planning and execution of complex cross-functional projects aligned with business strategy
  • check_circleDevelop a deep understanding of commercial wholesale lending products to enhance credit support services
  • check_circleEnsure adherence to quality control standards and service level agreements with internal partners
  • check_circleApply strategic thinking to evaluate scenarios, risks, and make informed business decisions
  • check_circleUtilize conflict management skills to foster a collaborative environment and resolve project risks
  • check_circleCreate and present project scorecards and tracking metrics to stakeholders
  • check_circleEnsure all projects comply with Risk, Control, and firm-wide guidelines
  • check_circle

Requirements

  • verifiedExperience using AI, LLM and BOTS
  • verifiedExperience working with software vendor management and internal IT teams
  • verifiedProficiency in conflict management
  • verifiedExperience in financial services environment
  • verifiedProven expertise in managing complex projects
  • verifiedProven experience in data analytics
  • verifiedProficiency in software applications and digital platforms
  • verifiedExperience working with diverse teams

Nice to Have

Experience creating and presenting project scorecards and tracking metrics. Data analysis and reporting capabilities, such as Business Objects. Experience defining business requirement documentation for new system functionality enhancements. Ability to integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making. Experience implementing automation to streamline project workflows and increase operational efficiency. Ability to foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies. Project management experience and system analysis.

JPMorganChase logo
Company

JPMorganChase

Industry

it

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Job Type

Full-Time

Skills Required

Ai

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Frequently asked questions about Credit Support Manager II (LSCS13) at JPMorganChase

What does a Credit Support Manager II (LSCS13) at JPMorganChase do?expand_more
Day-to-day, the Credit Support Manager II (LSCS13) at JPMorganChase will manage application production issue resolution and vendor engagement activities; lead the planning and execution of complex cross-functional projects aligned with business strategy; develop a deep understanding of commercial wholesale lending products to enhance credit support services; and ensure adherence to quality control standards and service level agreements with internal partners.
What are the requirements for this Credit Support Manager II (LSCS13) role?expand_more
To qualify for the Credit Support Manager II (LSCS13) at JPMorganChase position, applicants should have: Experience using AI, LLM and BOTS; Experience working with software vendor management and internal IT teams; Proficiency in conflict management; Experience in financial services environment; Proven expertise in managing complex projects; and Proven experience in data analytics.
Where is the Credit Support Manager II (LSCS13) role at JPMorganChase located?expand_more
Credit Support Manager II (LSCS13) at JPMorganChase is based in 6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States. This is a on-site role.
Is this Credit Support Manager II (LSCS13) job remote, hybrid, or on-site?expand_more
JPMorganChase has listed this Credit Support Manager II (LSCS13) role as on-site.
How much experience is required for this Credit Support Manager II (LSCS13) role?expand_more
Candidates for Credit Support Manager II (LSCS13) at JPMorganChase should have mid level.
What skills do you need for the Credit Support Manager II (LSCS13) role at JPMorganChase?expand_more
Key skills for Credit Support Manager II (LSCS13) at JPMorganChase include Ai; LLM; Bots; Data Analytics; Digital Proficiency; Conflict Management; Team Building; and Strategic Thinking.
What category does the Credit Support Manager II (LSCS13) role belong to?expand_more
Credit Support Manager II (LSCS13) at JPMorganChase is part of the it job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
Develop and maintain reporting libraries for operations teams and create ad-hoc reports
  • check_circleDrive operational automation and efficiency efforts through the use of AI and LLMs
  • LLM
    Bots
    Data Analytics
    Digital Proficiency
    Conflict Management
    Team Building
    Strategic Thinking
    Customer Service
    Time Management
    US privacy notice
    Accessibility