Consumer Lending Advisor
Not Disclosed•Full-TimeOn-site
location_onBirchknoll Drive, Carson, Los Angeles County, California, 90746, United States
About OneMain Financial
OneMain Financial is the leader in offering nonprime customers responsible access to credit, dedicated to improving the financial well-being of hardworking Americans. Since 1912, we have looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. With more than 1,300 community branches across the U.S., our team helps millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, and medical procedures.
About the Role
As a Loan Sales Specialist, you will empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. You will thrive in a competitive atmosphere where hard work and dedication directly influence success. This role is designed for those who enjoy a dynamic environment and want to grow their career through professional development and advancement opportunities.
In this position, you will engage with customers through multiple channels, including phone, email, chat, and in-person interactions. You will manage the loan lifecycle, presenting tailored solutions based on customer needs while ensuring compliance with all relevant laws and regulations. Your passion for achievement will drive you to educate customers on loan terms and optional products, ensuring they have a thorough understanding of their options.
Career Growth and Culture
A career with OneMain offers the potential to steer your path toward leadership roles such as Branch Manager and District Manager. We provide robust training programs and opportunities to advance, recognizing both individual achievements and team success. We are committed to an inclusive culture, career development, and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.
How to Apply
To join our team, please submit your application highlighting your experience and bilingual capabilities (Spanish). We look forward to helping you shine with OneMain.
Work location
Work model: On-site
Birchknoll Drive, Carson, Los Angeles County, California, 90746, United States
Carson, California
Key Responsibilities
- check_circleMultitask and adapt to dynamic demands to ensure timely service
- check_circleManage loan lifecycles including collections while maintaining compliance
- check_circleEngage with customers via phone, email, chat, and internal systems
- check_circleExceed customer expectations through empathy and goal-oriented results
- check_circleDevelop and maintain customer connections throughout the loan lifecycle
- check_circleEducate customers on loan terms, options, and insurance products
Requirements
- verifiedHigh School Diploma or GED
- verifiedBilingual - Spanish
Nice to Have
Sales, Collections or Customer Service experience
Benefits & Perks
check_circleHealth and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancescheck_circleUp to 4% matching 401(k)check_circleEmployee Stock Purchase Plan with 10% share discountcheck_circleTuition reimbursementPaid time off with 15 days' vacation per year, prorated based on start date
Similar Job Opportunities
Skills, education and keywords
Skills: Spanish, Sales, Collections, Customer Service.
Education: High School Diploma or GED required.
Frequently asked questions about Consumer Lending Advisor at OneMain Financial
What does a Consumer Lending Advisor at OneMain Financial do?expand_more
A Consumer Lending Advisor at OneMain Financial is responsible for the following: Multitask and adapt to dynamic demands to ensure timely service; Manage loan lifecycles including collections while maintaining compliance; Engage with customers via phone, email, chat, and internal systems; and Exceed customer expectations through empathy and goal-oriented results.
What are the requirements for this Consumer Lending Advisor role?expand_more
OneMain Financial is looking for candidates who meet the following requirements: High School Diploma or GED; and Bilingual - Spanish.
Where is the Consumer Lending Advisor role at OneMain Financial located?expand_more
Consumer Lending Advisor at OneMain Financial is based in Birchknoll Drive, Carson, Los Angeles County, California, 90746, United States. This is a on-site role.
Is this Consumer Lending Advisor job remote, hybrid, or on-site?expand_more
OneMain Financial has listed this Consumer Lending Advisor role as on-site.
How much experience is required for this Consumer Lending Advisor role?expand_more
Candidates for Consumer Lending Advisor at OneMain Financial should have mid level.
What skills do you need for the Consumer Lending Advisor role at OneMain Financial?expand_more
Key skills for Consumer Lending Advisor at OneMain Financial include Spanish; Sales; Collections; and Customer Service.
What education is required for Consumer Lending Advisor at OneMain Financial?expand_more
Educational requirements for this role: High School Diploma or GED required.
What category does the Consumer Lending Advisor role belong to?expand_more
Consumer Lending Advisor at OneMain Financial is part of the customer services job category on Recrutus.