Configuration Analyst
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
The IT Configuration Analyst, Junior serves as a vital support pillar for maintaining the integrity of our enterprise Configuration Management Database (CMDB). In this role, you will ensure that configuration item (CI) records across infrastructure and application services are accurate, complete, and reliable. Your work directly enables effective incident, change, and problem management by providing a trusted source of truth for impact analysis, risk assessment, and strategic decision-making within a federal IT environment.
Working under the guidance of senior configuration and service management staff, you will engage in the daily lifecycle of configuration data. This involves collecting, validating, and updating CI records, reconciling automated discovery data with manual entries, and resolving data conflicts. You will play an active part in configuration audits and certifications, comparing CMDB records against actual inventories to identify and document discrepancies. By collaborating with ITIL process owners and operations teams, you help ensure that configuration data supports the stable and efficient delivery of enterprise IT services in a highly regulated setting.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleMaintain accurate CI records in the CMDB by collecting, verifying, and updating configuration data
- check_circleAssist with configuration audits by comparing records to actual inventories and coordinating remediation
- check_circleMonitor CMDB data quality metrics and help implement corrective actions to ensure completeness
- check_circleFollow configuration governance practices including naming standards and access controls
- check_circleCollaborate with ITIL process owners to ensure configuration data supports stable IT service delivery
- check_circleReview change records and incident tickets to confirm correct CI linking and improve traceability
- check_circleUse ITSM and CMDB tools to run queries, generate reports, and support impact analysis
- check_circlePerform day-to-day CMDB maintenance including creating, updating, and reconciling configuration items
Requirements
- verifiedBachelor's degree in IT, CS, Business Admin, or related discipline
- verified0–3 years of experience in IT operations, service management, asset management, or configuration management
- verifiedFoundational understanding of ITIL service asset and configuration management concepts
- verifiedHands-on experience using IT service management or CMDB tools
- verifiedCurrent secret security clearance or higher
Nice to Have
Experience supporting ServiceNow or another enterprise CMDB implementation, including familiarity with discovery or service mapping data feeds. ITIL Foundation or similar certification demonstrating knowledge of configuration and related ITSM processes. Prior experience working in a federal or highly regulated IT environment with formal change and configuration governance. Exposure to CMDB data quality metrics and reporting to support continuous improvement of configuration data.
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Skills, education and keywords
Skills: Itil, Service Asset And Configuration Management, CMDB, Service Now, It Service Management, Security Clearance.
Education: Bachelor's degree in IT, CS, Business Admin, or related field, or equivalent experience.
Frequently asked questions about Configuration Analyst at Dunhill Professional Search & Government Solutions
What does a Configuration Analyst at Dunhill Professional Search & Government Solutions do?expand_more
A Configuration Analyst at Dunhill Professional Search & Government Solutions is responsible for the following: Maintain accurate CI records in the CMDB by collecting, verifying, and updating configuration data; Assist with configuration audits by comparing records to actual inventories and coordinating remediation; Monitor CMDB data quality metrics and help implement corrective actions to ensure completeness; and Follow configuration governance practices including naming standards and access controls.
What are the requirements for this Configuration Analyst role?expand_more
Dunhill Professional Search & Government Solutions is looking for candidates who meet the following requirements: Bachelor's degree in IT, CS, Business Admin, or related discipline; 0–3 years of experience in IT operations, service management, asset management, or configuration management; Foundational understanding of ITIL service asset and configuration management concepts; Hands-on experience using IT service management or CMDB tools; and Current secret security clearance or higher.
Where is the Configuration Analyst role at Dunhill Professional Search & Government Solutions located?expand_more
Configuration Analyst at Dunhill Professional Search & Government Solutions is based in On-site. This is a on-site role.
Is this Configuration Analyst job remote, hybrid, or on-site?expand_more
Dunhill Professional Search & Government Solutions has listed this Configuration Analyst role as on-site.
How much experience is required for this Configuration Analyst role?expand_more
Configuration Analyst at Dunhill Professional Search & Government Solutions typically requires 0–3 years of relevant experience at the entry level level.
What skills do you need for the Configuration Analyst role at Dunhill Professional Search & Government Solutions?expand_more
Key skills for Configuration Analyst at Dunhill Professional Search & Government Solutions include Itil; Service Asset And Configuration Management; CMDB; Service Now; It Service Management; and Security Clearance.
What education is required for Configuration Analyst at Dunhill Professional Search & Government Solutions?expand_more
Educational requirements for this role: Bachelor's degree in IT, CS, Business Admin, or related field, or equivalent experience.
What category does the Configuration Analyst role belong to?expand_more
Configuration Analyst at Dunhill Professional Search & Government Solutions is part of the it job category on Recrutus.