Complex Director of Property Operations
Not Disclosed•Full-TimeOn-site
location_onHelen Diller Civic Center North Playground, Civic Center Plaza, Civic Center, San Francisco, California, 94102, United States
About Hilton
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Our vision, "to fill the earth with the light and warmth of hospitality," unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, we have offered business and leisure travelers the finest in accommodations, service, amenities, and value.
About the Role
After an incredible 39-year career leading the teams at these iconic properties, our longtime Complex Director of Property Operations is retiring, creating a rare opportunity to step into one of the most significant engineering and property operations leadership roles in Hilton.
We are seeking a Complex Director of Property Operations to support the iconic Hilton San Francisco Union Square and Parc 55 San Francisco. Together, these powerhouse hotels feature nearly 4,000 guest rooms, multiple towers, expansive meeting and event space, and high-volume operations in the heart of San Francisco.
This is an incredible opportunity for a seasoned engineering and facilities leader who thrives in a fast-paced, large-scale environment. You will have a passion for leading and developing large union teams, driving preventative maintenance programs, overseeing capital projects, and delivering operational excellence across complex full-service hotels.
Our Values
Our continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. We look for the demonstration of these core values:
- Hospitality: We're passionate about delivering exceptional guest experiences.
- Integrity: We do the right thing, all the time.
- Leadership: We're leaders in our industry and in our communities.
- Teamwork: We're team players in everything we do.
- Ownership: We're the owners of our actions and decisions.
- Now: We operate with a sense of urgency and discipline.
In addition, we value the demonstration of key attributes including Quality, Productivity, Dependability, Customer Focus, and Adaptability.
Hiring Process
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment applicants with arrest and criminal records.
Equal Opportunity
Hilton is an Equal Opportunity Employer. We consider qualified applicants regardless of background, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
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Frequently asked questions about Complex Director of Property Operations at Hilton
What does a Complex Director of Property Operations at Hilton do?expand_more
A Complex Director of Property Operations at Hilton is responsible for the following: Direct daily department operations including guest service standards, inventory management, and cost controls; Assign, verify, and document completion of routine maintenance and repairs in the property management system; Lead capital projects and property rehabilitations including scheduling, budgeting, and contractor bidding; and Recruit, interview, and train team members to maintain high operational standards.
Where is the Complex Director of Property Operations role at Hilton located?expand_more
Complex Director of Property Operations at Hilton is based in Helen Diller Civic Center North Playground, Civic Center Plaza, Civic Center, San Francisco, California, 94102, United States. This is a on-site role.
Is this Complex Director of Property Operations job remote, hybrid, or on-site?expand_more
Hilton has listed this Complex Director of Property Operations role as on-site.
How much experience is required for this Complex Director of Property Operations role?expand_more
Candidates for Complex Director of Property Operations at Hilton should have executive.