Restaurant Manager
Not Disclosed•Full-TimeOn-site
location_on2474, US 51, Hernando, DeSoto County, Mississippi, 38632, United States
About the Role
Based in Hernando, MS, the Restaurant Manager serves as a vital partner to the General Manager, dedicated to cultivating a fun, inviting, and respectful work environment where every team member feels valued. This position is designed to identify and place 5-Star talent effectively, ensuring the right people are in the right roles at the right time through strategic scheduling.
In this role, you will lead the daily operations and staff of a Wendy's restaurant, executing company policies, procedures, and systems with precision. Your primary mission is to drive profitability and customer satisfaction while maintaining strict compliance with all federal, state, and local laws and ethical business practices. You will be the face of leadership for the crew, responsible for interviewing, selecting, directing, training, and developing all subordinate employees.
A Day in the Life
Your day involves a dynamic blend of operational oversight and people development. You will manage labor costs against projected sales, monitor food costs to eliminate waste, and ensure product quality through active walk-throughs and direct feedback. You will train crew members on new products, customer courtesy, and position skills, while also cross-training them to ensure efficient shift coverage.
Beyond the front of house, you will maintain the highest standards of cleanliness and safety, following preventative maintenance programs and ensuring the security of cash and equipment. You will foster a culture of teamwork and motivation, mentoring crew members interested in leadership and managing performance issues with consistency and fairness. Flexibility is key, as you will work a 50-hour week across all day parts and days of the week, often standing for prolonged periods in a fast-paced environment.
Hiring Process
Candidates must possess a valid driver's license and maintain ServSafe certification. The role requires the ability to perform all restaurant operations positions and meet the physical demands of the job, including lifting and carrying up to 50 pounds. Applicants should be prepared to demonstrate their ability to work effectively in a high-energy setting and quickly master Wendy's operating systems.
Equal Opportunity Employer
Wendy's is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and consider qualified applicants regardless of background, race, color, religion, sex, national origin, age, disability, or veteran status.
Work location
Work model: On-site
2474, US 51, Hernando, DeSoto County, Mississippi, 38632, United States
Hernando, Mississippi
Key Responsibilities
- check_circleManage daily restaurant operations and staff to maximize profitability and customer satisfaction
- check_circleConduct performance reviews and provide corrective action to improve crew productivity
- check_circleEnsure compliance with all company policies, federal laws, and health department standards
- check_circleLead, interview, hire, train, and develop crew members to ensure adequate coverage
- check_circleCreate and manage crew schedules to meet sales projections and operational objectives
- check_circleTrain crew on product quality, customer service, and equipment maintenance procedures
- check_circleOversee shift execution to maintain Q.S.C. standards and resolve operational issues
- check_circleMonitor labor costs, food costs, and waste levels to control expenses and maintain budget
Requirements
- verifiedCollege degree or equivalent experience in operations
- verified1 year of line operations experience in the restaurant industry
- verifiedMust be at least 18 years of age
- verifiedMust possess valid driver's license
- verifiedMust have and maintain ServSafe certification
- verifiedGeneral knowledge of state and federal employment laws
