Community Manager
Not Disclosed•Full-TimeOn-site
location_on1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally. As the largest operator of apartments in the United States, the company manages over one million units/beds globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Founded by Bob Faith in 1993, Greystar was established to become a provider of world-class service in the rental residential real estate business. The company's platforms hold nearly $79 billion of assets under management, including significant development and regulatory assets.
About the Role
This position serves as the operational heartbeat of an assigned property, managing the day-to-day activities, team members, and resources required to achieve established financial and operational goals. The role exists to ensure the property operates in full compliance with Company policies and all governing laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
In this role, you will act as the primary liaison between residents, owners, and the internal team. Your day involves analyzing financial statements to inform budget development, setting rent rates to meet revenue targets, and overseeing the lease enforcement process from application to renewal. You will drive resident satisfaction by resolving service issues promptly and ensuring the physical property meets high standards for safety and appeal. Additionally, you will supervise staff through hiring and training, manage vendor relationships, and maintain strong communication with property owners regarding performance and updates.
Hiring Process & Application
To apply, please submit your resume and cover letter through the official Greystar careers portal. All communication regarding the interview process will come from official Greystar email addresses (@greystar.com). Greystar does not conduct interviews via text or messaging.
Important Security Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Equal Opportunity & Culture
Greystar is an equal opportunity employer and will consider qualified applicants with arrest and conviction records. We are committed to fostering a diverse and inclusive workplace where team members can thrive.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements and/or local governing authority.
Work location
Work model: On-site
1769, San Jacinto Street, Downtown, Houston, Harris County, Texas, 77002, United States
Houston, Texas
Key Responsibilities
- check_circleImplement marketing and leasing strategies to achieve occupancy goals
- check_circleConduct regular property inspections to ensure safety and cleanliness standards
- check_circleAnalyze financial statements and market trends to develop property budgets
- check_circleManage client and owner relationships through updates and property tours
- check_circleSet rent rates and ensure timely collection of rent and fees
- check_circleApprove vendor invoices and reconcile work performed for payment
- check_circleOversee lease enforcement including applications, inspections, and evictions
- check_circleResolve resident complaints and ensure timely service request completion
- check_circleSupervise staff by hiring, training, and evaluating team performance
Requirements
- verifiedBachelor's degree preferred in Business Management, Real Estate, or related field
- verified4-6 years minimum relevant experience in property management, sales, marketing, and customer service
- verifiedValid driver's license
- verifiedProficiency in Internet, word processing, spreadsheet, and database management programs
- verifiedStrong proficiency in property management software (Entrata, Yardi, and/or OneSite)
- verifiedAll licenses and/or certifications as required by State and Local jurisdictions
Nice to Have
Bachelor's degree in Business Management, Real Estate, or related field. Proficiency in property management software (preferably Entrata, Yardi, and/or OneSite).
Benefits & Perks
check_circleMedical, Dental, Vision, Disability & Life insurance with low employee costscheck_circle15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, and birthday offcheck_circleOnsite housing discount at Greystar-managed communitiescheck_circle6-Week Paid Sabbatical after 10 years of servicecheck_circle401(k) with Company Match up to 6% of paycheck_circlePaid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000check_circleEmployee Assistance Programcheck_circleCritical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Planscheck_circleCharitable giving program and benefits
