Community & Workforce Specialist I

About the Team

The Community Resources & Workforce Development Department is launching the Homelessness Prevention Hub, a centralized initiative designed to replace the former Community Action Agency hotline. This new hub will serve as the primary intake point for Emergency Eviction Legal Services (EELS) and a wide array of homelessness prevention resources. The team operates with a mission to provide immediate, compassionate support to residents facing housing instability and crisis, ensuring they are connected to the right resources for emergency assistance, financial aid, and workforce development.

About the Role

As a Community & Workforce Specialist I, you will be the first point of contact for community members in crisis. This grant-funded position is vital to the Hub's success, requiring you to conduct eligibility pre-screenings, navigate complex client situations, and facilitate referrals with empathy and professionalism. You will support residents seeking homelessness prevention resources, emergency assistance, and workforce-related support, acting as a bridge between individuals in need and the services that can help them.

The role demands strong communication skills and the ability to problem-solve in a fast-paced environment. You will interact with clients via phone, email, online, or in person, often dealing with high-stress situations. Success in this role involves maintaining trauma-informed care approaches, de-escalating conflicts, and collaborating with a diverse team to adapt to evolving program needs as the Hub grows.

Hiring Process

Applications for this position will be reviewed starting on May 29, 2026. Pima County Human Resources reserves the right to admit only those candidates who meet the minimum qualifications. All applications will be assessed based on listed education and experience, with further evaluation potentially occurring against preferred qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments or testing may be part of the selection process.

Equal Opportunity

Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

Important Notice

This is a grant-funded position. A valid Arizona driver's license is required at the time of application and appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review. Additionally, all candidates must pass a post-offer, pre-employment background screening, which includes verification of work history, education, and criminal conviction history.