Commission Reconciliation & Policy Services Specialist
Not Disclosed•Full-TimeOn-site
location_onMonroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
About the Team
STP Enterprises, Inc. is a nationwide life insurance agency with a tradition of leadership dating back to the late 1980s. We specialize in marketing innovative life insurance solutions and have maintained a standard of excellence in service to our clients and business associates. Our growth and ability to continue this tradition are directly tied to the performance, enthusiasm, and loyalty of our employees.
About the Role
This entry-level position offers a unique dual-focus within our operations, combining financial reconciliation with policyholder service support. You will serve as a critical link between our internal records and external insurance carriers, ensuring the accuracy of commission payments while simultaneously providing dedicated support to our policyholders.
Your day will involve a balanced mix of analytical and interpersonal tasks. On the financial side, you will reconcile commission statements from multiple carriers against internal records, investigate discrepancies, and prepare reports on receivables. On the service side, you will respond to inquiries regarding policy status and coverage, process service requests like beneficiary changes, and assist clients with premium payment questions. This role is designed to provide an excellent foundation for a career in insurance operations and finance.
Work Environment
The role is primarily office-based with standard business hours from 8:30 AM to 5:00 PM, including a one-hour lunch break. It requires extensive computer use and phone communication. After an initial period, work-from-home arrangements are accommodated based on proficiency.
Hiring Process
We are seeking a detail-oriented and customer-focused individual to join our supportive team. Candidates should possess strong mathematical skills, proficiency in Microsoft Office, and a professional demeanor. We value adaptability and a willingness to learn industry terminology.
Equal Opportunity
STP Enterprises, Inc. is an equal opportunity employer committed to respect and safety in the workplace.
Work location
Work model: On-site
Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
Chicago, Illinois
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Excel.
Education: High school diploma or equivalent required; Associate's degree preferred; Bachelor's degree preferred.
Frequently asked questions about Commission Reconciliation & Policy Services Specialist at STP Enterprises Inc
What does a Commission Reconciliation & Policy Services Specialist at STP Enterprises Inc do?expand_more
A Commission Reconciliation & Policy Services Specialist at STP Enterprises Inc is responsible for the following: Reconcile commission statements from multiple insurance carriers against internal records; Verify commission calculations based on policy premiums, rates, and agent contracts; Investigate and resolve discrepancies between carrier statements and expected amounts; and Process commission receivables and track outstanding payments from carriers.
What are the requirements for this Commission Reconciliation & Policy Services Specialist role?expand_more
STP Enterprises Inc is looking for candidates who meet the following requirements: High school diploma or equivalent; Associate's or Bachelor's degree preferred; Strong mathematical and analytical skills; Proficiency in Microsoft Excel, Word, and Outlook; Strong written and verbal communication skills; and Ability to maintain confidentiality.
Where is the Commission Reconciliation & Policy Services Specialist role at STP Enterprises Inc located?expand_more
Commission Reconciliation & Policy Services Specialist at STP Enterprises Inc is based in Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States. This is a on-site role.