Clinical Team Aide

About Allina Health

Allina Health is a not-for-profit health system dedicated to caring for individuals, families, and communities throughout Minnesota and western Wisconsin. Our mission is to provide exceptional care by preventing illness, restoring health, and offering comfort to all who entrust us with their well-being. We are committed to whole-person care, investing in the well-being of our team members, and enriching their careers alongside the patients we serve.

About the Role

This position serves as a vital support pillar for the clinical team, providers, and patients at the Centennial Lakes location. The role exists to ensure the delivery of timely, high-quality healthcare services by bridging administrative efficiency with compassionate patient interaction. You will be the first point of contact for many visitors, setting the tone for their experience while ensuring the clinical environment remains safe, organized, and ready for care.

In this role, you will work a day shift on an 8/12 combo schedule with no weekend rotation, supporting Primary Care operations. Your day will involve a dynamic mix of administrative coordination and clinical support. You will manage appointment logistics, handle scheduling errors, and follow up on no-shows to optimize provider schedules. You will greet patients, verify identities, and prepare them for their visits, whether in-person or virtual.

Beyond the front desk, you will play an active role in the clinical workflow. This includes documenting patient information in electronic medical records, preparing forms for provider signatures, and performing specific patient care tasks such as taking vitals or administering questionnaires based on your training. You will also maintain the physical environment by cleaning and restocking exam rooms, managing medical supplies, and ensuring all equipment is properly maintained and sterilized. Safety is a core component of the role, requiring daily checks of crash carts, sharps containers, and safety equipment.

Hiring Process

Candidates must be at least 18 years old and possess the education or experience necessary to meet the role's core competencies. A current BLS certification (from the American Heart Association, American Red Cross, or through Allina in-house training within 30 days of hire) is required. For specific site locations, phlebotomy experience may be necessary.

Our Culture and Benefits

Allina Health believes that nurturing the passion of our caregivers is the best way to provide safe and compassionate care. We are all in on your well-being, offering an award-winning program that includes well-being dollars, dedicated navigators, and resources to support your personal journey of mind, body, spirit, and community. We foster a diverse and inclusive workplace through employee resource groups (ERGs) and encourage community involvement through various volunteering events.

As a 501(c)(3) eligible employer, we offer a comprehensive benefits package including medical and dental coverage, PTO, retirement savings plans, and tuition reimbursement. We also provide student loan support to help navigate the Federal Public Service Loan Forgiveness Program.

Equal Opportunity Employer

Allina Health is an equal opportunity employer. We consider qualified applicants regardless of background, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.